Peackock tv app has become a very popular video streaming provider in USA and is rapidly growing. Since its user base is increasing, the number of issues that they are facing is also climbing. And one of the most general issue that primarily happens with all of these kinds of app is its malfunctioning. If you search on Online forums and communities, you will come across so many queries related to “peacock not working” on PS4, Samsung TV or Safari browser and so on. And unfortunately, there is not much of relevant information available to fix the issue related to peacock service not working hence the details mentioned here will be very be very helpful for you.
Sometime Peacock app gets crashed or it takes a longer time to load than usual. In most cases, the issues is from the server side and authorities and technician takes care of it to get it solved as early as possible. In such case when the problem is from server side, every peacock user will face the issue however if peacock service is not working especially for you on a particular device or platform then you have to take certain steps on your own to fix the issue.
The major problem that peacock users faced individually is playback issue. The movie or streaming content suddenly starts to buffer and doesn’t load properly even at low resolution. The video buffering time gets very high because of the transmission delay of the bite-size video packets.
Some of the error message that you may notice are:
“Something’s not right. (Error code CVF_EDS|JIS:4:1:0) or “Something went wrong. The page you requested could not be found” and so on. On many occasion, the video streaming just gets stuck in never ending loop of buffering.
Peacock not working on PS4, peacock not working on safari, peacock not working on Samsung TV, Peaccok not working on firestick are among the most searched and asked queries on Online communities such as reddit, quora and so on.
So without taking more time, some practical solution and steps has been elaborated below to fix peacock buffering, not loading or working issue. You are advised to execute them one by one and hopefully any of them will surely fix the issue.
Make sure that the Peacock TV Server is Functional
Before going for any technical steps, the first step should be to check the Peacock TV server is intact. Probably the peacock not working or buffering issue is from the server side and is not at your end.
In order to check the server status, you can use webpage like “DownDetector” where you can analyze the Peacock server status based on the user’s reports. You can check live map based on your country and location. The page automatically analyze on the collected data and shows the reports.
“Service Down” webpage is another platform where you can check the Peacock TV server health.
Apart from checking the peacock tv server status on the app server checking webpage, it is also recommended to have a look on social media pages and accounts of Peacock TV. Check #peacocktv tweets on twitter or check the official Facebook page and so on.
Don’t Exceeds the Devices Streaming Peacock TV
With Peacock TV account, you can create up to 6 profiles and share it with your family and friends. However there is a catch. On Peacock TV, you are only allowed to stream only 3 devices simultaneously. Additionally, when you stream simultaneously to its maximum capacity, the content may starts to buffer. When more than three streaming is applied at a time, it shows error messages.
In such a situation, you have to sign out of all devices. Go to Peacock TV account page > choose “Device Tab” > other devices > Sign Out all.
Now you have to sign-in to Peacock TV account on the other streaming devices. Alternatively, you can change the password so that all other logged-in devices will automatically get logged-out.
Peacock TV Service is available in your region
If you streaming Peacock TV on Samsung TV, PS4 or browser like Safari or Chrome in an out-of-service region then you will definitely notice errors related to Peacock not working. Currently, Peacock TV service is only available in US and some of its territories. The most common error in such is “The service is unavailable in your region”.
Restart the Peacock TV App on your Device or Refresh the Peacock TV webpage if using on Browser
A bug with the Peacock TV app may also lead to malfunctioning in streaming or often leads to buffering. So the simple fix is to restart the app or reload the peacock tv webpage.
For Peacock TV App Restart
Exit the Peacock TV app. Close the apps from recent apps or App Switcher. On the worse case, you can force stop the peacock tv app the settings. Now, go to homepage or app list and relaunch the Peacock TV application.
In case if the peacock not working on safari or browser on the Samsung TV or PS4, you simply have to reload the webpage. The simple refresh can be done by typing Ctrl + R key on Windows and Command + R on Mac OS X. In case of hard refresh of the Peacock TV webpage, type Ctrl + F5 on Windows and Command + Option + R on Mac.
Restart the Devices Streaming Peacock TV
If the restarting of Peacock TV app not fix its working or buffering issue then the next step is to reboot the device that is streaming the app. This will free up resources and also removes all the corrupted or incompatible codes that comes along with app installation or updates.
On Android devices, press and hold the power button until the restart option appears. On iOS, press and hold power button to power off slider appear on the screen. In case of PS4 or Samsung TV or any other smart TV, remove the power plug from the electrical socket and then re-plug them.
Install the Peacock TV App Updates
The app bugs caused due to outdated version download often leads to not working and buffering issue. An obsolete peacock tv app fails to process to the new content received the from the server. And ultimately the peacock tv not working on safari browser or PS4 on any other devices occurs for that matter. Hence it is strongly recommended to regularly check for peacock tv updates. The steps to check are common for most of the streaming device and they are as follow.
Go to the app store of your device and search for Peacock tv application. The peacock tv app download page opens. If the updates are available then click on “update” button to get the latest version.
Check the VPN Connectivity
You might be using a VPN to access the peacock tv content that probably is not available for your country. With the help of VPN connectivity, the real IP address gets hidden and you can access region locked content. Here you have to make sure that you have selected a location like USA where peacock tv service is provided.
It is important that a VPN is configured and booted correctly. Additionally if there is slow internet connection then also you would notice that peacock tv not working or streaming well. In some cases, peacock tv may detect the VPN and may not allow you to access as well especially in case if you are using free VPN service. Hence it is recommended to use a good vpn such as nordvpn.
Method to Fix Peacock TV not working with VPN
First step is to disconnect the VPN and reconnect it using force reconnect option. Launch the Peacock TV once again and then refresh the website. Try to stream a new content and in case if the loading issue occurs then ensure that VPN connectivity is intact and its location settings are perfect.
It is recommended to use a top tier VPN connectivity such as NordVPN to watch streaming services like peacock tv. It can hide your location from high line of VPN detectors that streaming service are using.
Be sure that Internet Connectivity is Intact
A slow internet connectivity is also one of the prime suspect for Peaccok TV buffering or not working issue. Make sure that you have the minimum recommended speed of 2.5 mbps. On mobile data, it should have minimum of 950 kbps. Remember that the internet speed required directly depends on the number of connected devices and your peacock tv plan.
You can easily test the internet speed on websites such as fast.com or speedtest.com. Here you can check about the internet speed as well as about its latency. The result is shown almost instantly. In case if you notice an internet drop, you can improve the connectivity using the following steps.
Switch between different internet sources such as mobile data or wi-fi and vise versa.
If switching between the internet sources doesn’t helps then it is best to forget and reconnect the Wi-Fi. The steps are as follow.
Go to Settings > Select wi-fi > click on the connected wi-fi > select “forget this network”. After few minutes, reconnect to the wi-fi.
Also, it is recommended to restart the Wi-Fi router. Even after restarting the router, the internet speed is slow then you can try connecting your device with the router through Ethernet cable. This is only application when the peacock TV is not working on PS4 or smartTV or on the browser and is not applicable for the smartphones. Makes sure that the wi-fi location is good to receive good signal strength and you can assure this by relocating the router position and do the hit and trial. Further, you can also try to increase the internet speed by disconnecting the unused devices from the network.
Check the peacock tv not working on other titles available
It may be possible that the titles you are looking to streaming is on high demand and is unplayable for some time. So, you are asked to check whether the malfunctioning issue occurs while watching other titles as well. If any particle title or movie is causing buffering or any other malfunctioning then you can report the issue to Peacock TV help center for clarification and further assistance.
Use another Device for Peacock TV Streaming
In the above section, we have excluded the possibility of problem caused by specific title. So, the next is to check whether the problems is with your particular device. Many have reported on reddit that they have particular issue of peacock not working on Samsung TV or on firestick or on a particular PS4. So, to check this, you have to stream the Peacock tv content first on the smart TV and then on PS4 and vise versa.
Check for Pending Streaming Device Updates
If the peacock tv is not working issue occur on a single particular device then probably it is running an outdated software version that may not be supporting the peacock tv. So, you must update the latest version provided by your device manufacturer. In general, all the devices have updates option in the settings.
Use another Browser for Peacock TV Streaming
In case of peacock tv not working on Safari or any other particular browser, you can try using any other browser such as Google Chrome, Firefox Mozilla, Microsoft Edge and so on. Make sure that there is later browser version installed in the work-station. On many cases, the outdated browser version find it difficult to communicate with the peacock tv server and hence the streaming will not work properly. You can check for the latest updated version of the browser in the settings option.
Disable AdBlock Extension on the Browser
Sometime the Peacock TV fails to stream properly on the browser because of the installed unsafe extension on it. The extension like AdBlocker that is used for blocking the advertisements on webpage. However, peacock TV also has advertisements in the middle of the movie or around the website due to streaming rights. Hence there is high possibility that adblocker is creating an obstruction.
Clear the Peacock TV app Data Files and Cache
Sometime the app cache and data files created by the Peacock TV also leads to loading problems of the application. You can easily delete such cache and data through setting options. You have to just go to the settings and search for Clear Cache and then select Clear Storage. The cache and data files can also be removed if you just reinstall the Peacock TV app in your device.
Delete the Browser Cache
The cache created by the browser while streaming Peacock TV content can also create a mess especially when the new update for the app is released. This is because of the communication gap between the Peacock TV webpage and server such as broken programs or mismatched formatting. The peacock tv content may not be getting the packet needed for loading and hence causing buffering or overall malfunctioning of the peacock TV. To fix the issue, just go to the settings section of the browser and clear its cache.
Go to Peacock TV Support Center and Report the Issue
Hopefully the above mentioned methods will help you fix the peacock not working, peacock not working on ps4, peacock not working on safari, peacock not working on Samsung tv or firestick issues for you. However, in case if none of the steps and fixes works for you then it is recommended to raise issue with Peacock TV Help Center for professional assistance.
You can go to the official website of Peacock TV Help and raise your queries. You can directly chat with the officials and technicians. Additionally, you can also write you concern on the official Social Media page of peacock tv.
Conclusion
Peacock TV is a great platform for home media streaming. However, it is not free from errors and issues and here it is tried to provide the detailed information about its related fixes. If you like this article or it is helpful for you in any way then do share this blog on your social media platforms.
