This article contains the information about xbox can’t connect to dhcp server. Through this, you will know what this error mean, different reasons why this occurs and most importantly possible solutions.
Know about xbox can’t connect to dhcp server
“xbox can’t connect to dhcp server” is a very common Xbox error, where the gaming console fails to connect to the network. DHCP server is a part of the router and its main task is to assign IP address to different gadgets in your home to connect to the internet. When it is not able to assign your console to the IP address, you would get this error with the following message on screen:
Can’t connect your DHCP server
Unplug the power from your router or modem for 30 seconds, then plug it back in. Wait. When ready, check again.
Here is the screenshot how the error looks like:
Two possible reasons for the occurrence of xbox can’t connect to dhcp server error are: the configuration of your console that allows the server to assign it to an IP and the configuration of the DHCP server. However, most often, when another gadget assigned to the IP address of that of console, this error occurs.
How to fix xbox can’t connect to dhcp server error?
After telling what does xbox can’t connect to dhcp server mean and what causes it, our next task is to guide you the possible solutions for this issue. Before we will provide you different methods to fix the issue, we want you to make ensure if this is the issue caused due to BSODs errors, DLLs errors, errors due EXE files, apps/programs, malware infections or other system related issues.
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Method 1: Basic do’s for the troubleshoot
At start, we recommend you troubleshoot the following basic steps and see if the error appears again:
- Turn off Xbox gaming console for sometimes, says 5 minutes,
- Turn off the router as well,
- After the 5 minutes passed, turn the router as well as router,
- Click on Menu button on your remote,
- Go the setting and click on Network option,
- Find Network Settings window and choose the option that says Test Network Connection option.
Method 2: Assign a Static IP of your console
Dynamic IP might be problematic and so assign a static one to your console. Follow the steps below how you can do this to fix xbox can’t connect to dhcp server error:
- Power up your Xbox,
- Go to the Menu option on the home screen,
- Navigate to settings,
- Under settings, click on Network> Advanced Settings,
- In this page, you will see an option says IP address, Copy the IP on some piece of paper,
- Now, you are seeing Mac address section in the IP settings. Here, you have to enter your 12-digit address of the connection that you are using at your home,
- Now type your default gateway on your web browser’s search box,
- Next, you have to reach Router’s interface. For this, enter the default username and password mentioned on stick on your router,
- Now, open radio button under the Enable Manual Assignment option,
- Then, find the window where you can put the noted Mac address and IP address,
- Upon doing this, click on the Add button and launch the game. Hope that this will solve xbox can’t connect to dhcp server error. If not, try next method.
Method 3: Use different Port
If above two methods do work for you, the next try you can do is to replace your cable or change the Ethernet port. Here are the steps how you can do this:
- Turn off the gaming console as well as your modem and unplug the Ethernet cable from both ends,
- Plug in then the cable to some other port of your router or modem,
- Click on Menu button on your remote and go the settings,
- Find Network> Network Settings Windows and select Test Network Connection option.
Method 4: Test the Ethernet Port
If xbox can’t connect to dhcp server error still appears, test your Ethernet port. This might resolve the issue:
- Unplug the ethernet cable from both gadgets, i.e., Xbox and modem,
- Now, unplug the Ethernet cable that is connecting your computer to your modem,
- Plug the Cable of Xbox One and then run the test for the Xbox One Live Connection.
If none of the methods work, then your hardware might be problematic. For example, it is possible that the cable you are using is broken or there is defect in the port you are using. If this is the case, you have to take help of hardware repair.