What is ‘Google Play Services keeps stopping error’ on Android?
If you are facing ‘Google Play Services keeps stopping error’ in your Android phone/device, then you are in right place for the solution. Here, you will be guided with easy steps/methods to resolve the error. Let’s starts the discussion.
‘Google Play Services’ on Android: Google Play Services is proprietary background service and API (Application Programming Interface) for Android OS based devices from Google. Introduced in 2012, this service provided access to Google+ APIs and OAuth 2.0, and it expanded to cover a variety of Google Services, allowing applications to communicate with the services through common means. Google Play Services is automatically updated through ‘Google Play’ on device with that application installed on Android 4.1 or above.
‘Google Play Services keeps stopping error’: It is common Android error associated with ‘Google Play Services’. This error is usually appeared on Android device when you try to open ‘Google Play’ or try running any specific application. This error is also appeared when try to install app from Google Play Store in device. In sort, this error prevents you from running ‘Google Play’ App or other installed apps, or installing specific applications in your Android phone.
Usually, ‘Google Play Services keeps stopping’ error is appeared with two options including ‘Close App’ and ‘Send feedback’ options. there could be several reasons behind this error including incorrect system’s date & time or date & Time is not synchronize, corrupted cache data of ‘Google Play Services’, outdated or corrupted app that is throwing this error, and other reasons.
Sometimes, this error can also be occurred due to some temporary glitch in your Android device. In such case, you can fix the issue by restarting your Android phone. However, it is possible to resolve this error with our instructions. Let’s go for the solution.
How to Fix Google Play Services keeps stopping error in Android phone/device?
Method 1: Restart Android phone/device
One possible way to fix this error is to restart your Android phone. Restarting your Android phone will fix any temporary glitch in your phone and save necessary changes & Settings that you have applied but device restart was required.
Step 1: On your Android Phone, press & hold ‘Power’ button (hardware button)
Step 2: Select ‘Restart’ or ‘Power OFF’ option on the screen. If you choose ‘Power OFF’, then hold ‘Power’ button after a few minutes to turn ON your device.
Step 3: After restart, please check if the error is resolved.
Method 2: Correct your Android phone’s date & time
This error can also be occurred if your System’s date & time is not correct or your device’s date & time is not synchronies to current date. You can set date & time of your Android phone to ‘Set Automatically’ or ‘Automatic Date & Time’.
Step 1: On Android phone, open ‘Settings’ App and go to ‘General’ or ‘General Management’, or select ‘Date & Time’
Step 2: Drag the slider to or Tap on ‘Automatic Date & Time’ or ‘Set Automatically’ option
Step 3: Now, drag the slider to ’24-hour Format’ to turn it OFF, if it is turned ON.
Method 3: Clear ‘Google Play Services’ cache
This error can also be appeared due to corrupted cache or data of ‘Google Play Services’. ‘Google Play Services’ cache is where the API package temporarily stores data from running functions in background. You can clear cache of Google Play Services in order to fix the issue.
Step 1: Open ‘Settings’ App in your Android phone
Step 2: In ‘Settings’ App, go to ‘Apps > Google Play Services’
Step 3: Once ‘Google Play Services’ opened, select ‘Storage’ option on ‘App Info’ page and hit ‘Clear Cache’ button to clear cache of ‘Google Play Services’. Once done, try opening/installing the application that was causing ‘Google Play Services keeps stopping error’, and check if it works without any issue.
Method 4: Perform Reset App Preferences on ‘Google Play Services’ in Android phone
One possible way to fix the issue is to reset configuration of Google Play Services. Performing reset app preferences will apply to all your apps and you will lose all current permissions and background data. This way, you can resolve the error.
Step 1: Open ‘Settings’ App in Android phone and go to ‘Apps’
Step 2: Once you are inside ‘Apps’ setting page where you can see lists of all installed apps, tap on ‘Three-Dot’ icon at top-right corner of screen, and select ‘Reset App Preferences’ option. Confirm the action from popup if prompt.
Step 3: Once done, restart your Android phone, and try running/installing the application that was throwing ‘Google Play Services keeps stopping’ error, and check if the error is resolved.
Method 5: Update Google Play Services and Apps on Android
This error can also be occurred due to outdated ‘Google Play Services’ and other apps. Corrupted or outdated apps installed in your device can cause this type of error. You can update ‘Google Play Services’ and apps to latest available builds in order to fix the issue.
Update Google Play Services via ‘Device Settings’:
Step 1: Open ‘Settings’ App and go to ‘Apps and Notifications > All Apps > Google Play Services’
Step 2: Once you are inside ‘Google Play Services’ app screen, tap ‘App Details’ and then tap ‘Update’ on the device or Google Play Store if the previous action directs you to latter.
Step 3: Once update finished, please check if the error is resolved.
Update App via Google Play Store App page:
Step 1: Open ‘Google Play Store’ App in Android phone
Step 2: Search for the App that causing ‘Google Play Services keeps stopping error’ when you trying to run it, select the app from search results and tap on ‘Update’ button. This will update your app to latest available version. Once done, please check if the error is resolved.
Update an app via ‘Google Play Store’ updates list:
Step 1: Open ‘Google Play Store’ app in Android phone
Step 2: Tap on menu icon or your profile icon beside the search bar, and select ‘My apps and games’ from sidebar
Step 3: Now, go to ‘Updates’ tab, find the app that was causing ‘Google Play Services keeps stopping’ error, and tap on ‘Update’ option beside the app. Wait to finish the update process and once done, try running the app and check if the error is resolved.
Method 6: Uninstall ‘Google Play Services’ updates
Sometimes, Google Play Services update may cause this type of error in your Android phone. You can try to fix the issue by uninstall the installed updates for Google Play Services in your device.
Step 1: Open ‘Settings’ App and go to ‘Apps > Google Play Services’
Step 2: Once you are inside ‘Google Play Services’ App Info page, tap on ‘Three-Dot’ icon at top-right corner of App Info page
Step 3: Select or Tap ‘Uninstall Updates’ option to uninstall the updates. Once done, restart your Android phone and check if the error is resolved.
Method 7: Try another Google Account
Sometimes, this error is occurred due to some problems with your original linked Google Account. In such case, if you have alternate Google Account, then you can try using alternate Google Account in order to fix the issue but before that, you should create backup of original Google Account to ensure that you won’t lose anything when you register it from your device.
Step 1: Open ‘Settings’ App and go to ‘Google’ category section
Step 2: Once you are inside you account page, scroll down to find ‘Backup’ and tap on it
Step 3: Swipe the slider on ‘Back up to Google Drive’ if it is not activated, and choose ‘Back Up Now’ button.
Step 4: Once you have successfully backed up your original Google Account in cloud, open ‘Settings’ App again and go to ‘Accounts and Backup > Accounts’
Step 5: Tap on the active account associated with Google and hit ‘Remove Account’ button
Step 6: Now, open ‘Google Play Store’ to test ‘Google Play Services’.
Step 7: Go back to ‘Step 4’ or to ‘Accounts’ page, and tap on ‘Add Account’ or choose ‘Alternate Account’
Step 8: Re-sync your original account if the error doesn’t persist.
Method 8: Update your Android phone
You can also try to fix this issue by updating your Android OS to latest available build.
Step 1: Open ‘Settings’ App and go to ‘Software Update’
Step 2: Select ‘Download and Install’ from option list and tap on ‘Install Now’ button if your device alerts you there is new Android OS update. Install the update if available and once done, restart your Android phone.
Step 3: After OS update and restart, try running the app that was causing the error, and check if it works without any issue.
Method 9: Perform Android Phone factory reset [How to reset Android phone]
Factory reset of Android phone can fixes your Android device problems, erase all your data, settings, passwords, and non-default apps stored in your Android device. You can perform this operation to resolve the issue. But before that, you should create backup of your all personal or essential data, settings or apps on some safe external storage device or on cloud storage.
Step 1: Once you have ensured you have backup of your all personal data, settings and apps, open ‘Settings’ App in Android phone
Step 2: Go to ‘General’ or ‘General Management’, find and tap on ‘Reset’ option.
Step 3: Now, choose ‘Factory Data Reset’ option from list and tap on ‘Reset’ button to confirm reset.
Step 4: This will take time to finish factory reset. Once done, restart your phone and check if the error is resolved.
Conclusion
I am sure this post helped you on How to fix Google Play Services keeps stopping error on Android phone with several easy steps/methods. You can read & follow our instructions to do so. If the post really helped you, then you can share the post with others to help them. That’s all. For any suggestions or queries, please write on comment box below.
