What is ‘Xbox One Not Reading Disc’ issue?
In this article, we are going to discuss on How to fix Xbox One Not Reading Disc. You will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.
‘Xbox One Not Reading Disc’ issue:
It is common Xbox One issue considered as Disc not responding/working issue. Several users reported they faced their Xbox One console is unable to read Disc when they insert and tried to use it on console. One possible reason behind the issue can be the issue with Disc (CD/DVD) itself and its hardware. You should make sure the Disc (CD/DVD) hardware is working correctly and is inserted properly into console.
You can check the disc for the issue on another device or console and check if the issue is still persist on another console or device. This issue can be occurred due to some issue in your Xbox One console and its settings itself, dust inside Xbox One, issue with Xbox One and Disc hardware, bad or wrong configured settings or power settings on Xbox, unknown object, and other issues. If you are facing the same issue and searching for ways to fix, then you are in right-place for the solution. Let’s go for the solution.
How to fix Xbox One Not Reading Disc?
Method 1: Alter the parental controls
If you are not aware, you can select what kind of content/media can be viewed with Xbox One using a parental control. However, if you are facing the issue like ‘Xbox One Not Reading Disc’, then in such case, you can try modifying parental controls to correct it in order to fix.
Step 1: On Xbox One console, go to ‘Settings > Family’, and select the gametag for whom you want to change parameters
Step 2: Now, go to ‘Privacy and online settings’ section and choose ‘Change Settings’ from dropdown, and make the necessary changes to allow your DVD or Blu-ray disc to be played, and then check if it works for you.
Method 2: Try using a different device or console
Another way to fix the issue is to use Blu-ray disc or DVD on another device or console, and check if it is working on it or not.
Method 3: Repair Xbox One Bu-ray disc settings
Another way to fix the issue is to repair Xbox One Blu-Ray disc settings.
Step 1: On Xbox One, go to ‘Settings > Disc & Blu-Ray’
Step 2: Make sure that 120Hz is selected for US users. If you live in UK, make sure the option 220hz or 24Hz is selected, and check if the issue is resolved.
Method 4: Use Xbox One in an upright position
You can also try to fix the issue by placing your Xbox One console in standing posture and then check if it works for you or not. As soon as you get the Xbox One upright, ensure it does not slide off.
Method 5: Clear Mac Address and Persistent Storage
You can clear Mac Address and persistent storage on console to fix.
Step 1: On Xbox One console, press ‘Start’ and go to ‘Settings > Network Settings’
Step 2: Entails viewing the MAC address under ‘Advanced Settings’ and hit ‘Clear’ option
Step 3: Now, turn OFF your console and unplug all of cables that are connected to it and allow 5 minutes for procedure to complete, and then reconnect cords and turn On your console, and check if the issue is resolved.
Step 4: If not, you can try to perform clear persistent storage. To do so:
- Open ‘Settings’ on Xbox One console and go to ‘Disc & Blu-Ray > Persistent storage’ under ‘Blu-Ray’ in ‘Blu-Ray’ section and select ‘Clear’ option to clear persistent storage. Once done, check if it works for you.
Method 6: Hold Laser Disc Drive Tray
Another way to fix the issue is to hold the disc tray of your Xbox One for few seconds. Some users reported this method works for them so you can try this to fix.
Method 7: Change Power Modes on Xbox One
If the issue is still persist, you can change power mode on Xbox One console to fix.
Step 1: On console, go to ‘Home screen > Guide > Settings > All Settings’
Step 2: Select ‘Power’ and then ‘Power Mode’ after that, choose ‘Energy Saving’ option, then check if it works for you.
Method 8: Clear DVD, CD or Blu-Ray game disc
Another way to fix the issue is to clear DVD, CD, or Blu-Ray game disc. You can perform disc cleaning process using a damp cloth and make sure you are moving in straight line. You should avoid circular motions as they will cause scratches. Once done, check if it works for you.
Method 9: Review DVD’s region
You should make sure and check if DVDs and Blu-Ray disc can be play in your region as your Xbox One can be played. You might not be able play something you bought in another area or nation on your console.
Method 10: Review Blu-Ray Player app is properly installed on Xbox One
In order to fix the issue, you should make sure and check if Blu-Ray Player app is installed on your Xbox One console properly.
Step 1: Select ‘Store’ from home screen and type ‘Blu-Ray’ into Search Box and go to ‘Menu’ button
Step 2: When the Blu-Ray player app appears, select it and choose between ‘Free’ and ‘Install’, and once installed, check if the issue is resolved.
Method 11: Update Xbox One console and restart console
Updating Xbox One system software to latest version can resolve the issue.
Step 1: On Xbox One console, go to ‘Settings > System > Updates’
Step 2: Install the available updates and once updated, restart your console and check if it works for you.
Method 12: Reset Xbox One console and Xbox’s OS
If the issue is still persist, you can try to fix the issue by resetting Xbox One console and Operating system.
Step 1: On Xbox One console, press ‘Xbox’ button on your controller and select ‘Profile & System’
Step 2: Go to ‘Settings > System > Console Info’ and hit ‘Reset console > Reset and keep my games and apps’ and confirm it. Once done, check if it works for you.
Conclusion
I hope this post helped you on How to fix Xbox One Not Reading Disc with easy ways. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.
