What is ‘These files have properties that can’t be read’ error in Windows 10/11?
In this article, we are going to discuss on How to fix These files have properties that can’t be read error in Windows 10/11. You are provided with easy steps/methods to resolve the issue. Let’s starts the discussion.
‘These files have properties that can’t be read’ error:
It is common Windows problem considered as Windows built-in Video Editor app/Photos app in Windows 10/11 computer. This error is usually appeared while impetrating a bunch of photos/videos using Windows built-in Photos app/Video Editor app. This error prevents you from adding images/videos to Video Editor app/Photos app. The error is appeared with message saying “Choose some other files. These files have properties that can’t be read, so we couldn’t add them”.
This issue is occurred possibly due to corrupted videos/images files, or the issues with Photos app in your Windows 10/11 computer. Corrupted cache of Photos app or corrupted Photos app & settings itself could be a reason behind the issue. Another possible reason behind the issue can be corrupted cache of project, corrupted MP4 file, de-registered Photos app, issue with system settings, and other issues in computer. It is possible to fix the issue with our instructions. Let’s go for the solution.
How to fix These files have properties that can’t be read error in Windows 10/11?
Method 1: Fix ‘These files have properties that can’t be read’ error with ‘PC Repair Tool’
‘PC Repair Tool’ is quick & easy ways to find and fix BSOD errors, DLL errors, EXE errors, problems with programs/applications, malware or viruses infections in computer, system files or registry issues, and other system issues with just few clicks.
Method 2: Repair Photos app
Corruption in Photos app could be a reason behind the issue. You can fix the issue by repairing Photos app.
Step 1: Open ‘Settings’ app in Windows PC via Windows Search Box and go to ‘Apps > Apps & Features > Installed Apps’
Step 2: Find and click ‘Photos’ app, and click ‘Three-Dots’ icon next to it and click ‘Advanced Options’
Step 3: Click ‘Repair’ button and confirm repairing and once done, restart Photos app and check if the issue is resolved.
Method 3: Remove the currently cached project
Another way to fix the issue is to remove the currently cached project.
Step 1: Press ‘Windows + R’ keys on keyboard, type ‘ms-photos’ in ‘Run’ window and press ‘CTRL + SHIFT + ENTER’ keys on keyboard to open ‘Photos app as administrator’
Step 2: Click ‘Yes’ on UAC prompt if appeared.
Step 3: Now, click ‘Video Editor’ tab from menu bar and click the checkboxes next to the currently cached project, and click ‘Trash’ icon to delete it.
Step 4: Once the project has been deleted, restart your computer to clear the cache and, re-launch video editor app and check if the issue is resolved.
Method 4: Reset Photos app
Another way to fix the issue is to reset Photos app in order to reset corrupted cache and data of Photos app.
Step 1: Open ‘Settings’ app in Windows PC via Windows Search Box and go to ‘Apps > Installed apps’
Step 2: Find and select ‘Microsoft Photos’ app, and click ‘Advanced Options’ and click ‘Reset’ button, and confirm resetting and once finished, restart your computer and re-launch Photos app and check if the issue is resolved.
Method 5: Check if MP4 file is corrupted
This issue can be occurred due to corrupted MP4 file/video file itself that’s why you are facing while importing. You should check and make sure video file/MP4 is not corrupted. You can use online tool like Fix Video or others to fix corruption in video file. Also, you can try to upload same video file that is fresh and not corrupted, and then check if it works for you.
Method 6: Re-register Photos app
If the issue is still persist, you can re-register Photos app in Windows PC in order to fix.
Step 1: Right-click ‘Start’ menu and select ‘Windows Powershell (Admin)’
Step 2: Type the following commands and hit ‘Enter’ key to execute.
Get-AppxPackage -allusers Microsoft.Windows.Photos | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
Step 3: Once executed, restart your computer and check if the issue is resolved.
Method 7: Perform System Restore
You can perform system restore operation in computer to restore your computer to valid restore point and fix the issue.
Step 1: Press ‘Windows + R’ keys on keyboard, type ‘rstrui’ in ‘Run’ window and hit ‘Ok’ button to open ‘System Restore’
Step 2: Click ‘Next’, select a valid restore point according to date & time when there was no issue at all in computer, and then click ‘Next > Finish’ to start restoring and once done, check if the issue is resolved.
Method 8: Perform clean Windows Installation
If you are unable to fix the issue using above methods, you can perform clean Windows installation in order to fix. To do so, you need to insert a bootable Windows OS installation media USB into computer and boot your computer with it, and run the setup and follow on-screen instructions to finish installation, and then check if it works.
Conclusion
I hope this post helped you on How to fix These files have properties that can’t be read error in Windows 10/11 with easy ways. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.
