How to reset Logitech G Pro Wireless Mouse?

Logitech G Pro wireless gaming mouse reset is recommended when the device is acting like a malfunctioning robot. Malfunctioning of any device is so frustrating and therefore we have decided to dedicate this article to those affected users and help them in how to reset Logitech G Pro Wireless mouse to get their mouse in working condition once again.

To start with, we would understand the complete stages of how the Logitech Pro Wireless mouse connected to a laptop. This discussion is important because it will help you to understand if there is really a problem with the mouse or it is functioning but perceived just because of an error at your end during the connection time.

  • Well, to connect the Logitech G Pro Wireless mouse, all that you do is to go through the below steps:
  • Un-boxing, plugging and powering the mouse and adjusting the DPI button would be your first step,
  • You should know that the mouse is wireless and to plug it, you need to check the back of the mouse where you will find two buttons which are respectively for powers of the mouse and DPI button that controls its sensitivity,
  • Turn the Power ON and connect the USB dongle to your system,
  • Download the Logitech G Hub now to complete the mouse setup process on your computer and follow the on-screen prompts to complete the installation process.

Methods how to reset Logitech G Pro Wireless Mouse

Method 1: Power it ON and OFF

Check if the Power Button is ON. If ON, switch it OFF for a few seconds and turn it ON. If it is OFF, switch it ON. If the problem persists, check the next solution.

Method 2: Unplug USB dongle and change the port

If the problem continues, you should unplug the USB dongle, wait for approx 20 second and plug it to some other port of the laptop and see if the problem fixed. The idea behind this is that the computer will recognize the connection as fresh.

Method 3: Use Reset button

You will find reset button on your Logitech G Pro Wireless mouse in an oval shape. Just hold down it for about 5 seconds to reset the mouse. You can’t use it using your fingerprints and have to use some pointed objects to perform the action.

Method 4: Uninstall Logitech G Hub

If the problem continues, we recommend you uninstall Logitech G Hub and reinstall it to see if this method works:

  • Search for Logitech G Hub on the Windows Search and click on Uninstall,
  • Re-download it and follow the on-screen instructions to reinstall it within system.

Method 5: Troubleshoot mouse

You can use Windows built in troubleshooter to deal with the mouse related issue:

  • Press Win+ R, type Control and hit Enter,
  • In the Control Panel, select Views devices and Printers,
  • Right-click on Logitech G Pro Mouse, and select Troubleshoot option,
  • If there is any issue found, select the option to apply the fix.

Method 6: Update the driver

There could be incompatibility issue due to outdated driver. You should update the driver and see if it starts working:

  • Right-click on Windows logo on the screen and select Device Manager option therein,
  • Select Mice and other pointing devices, right-click on your mouse name and then click Update driver,
  • Choose Search automatically for drivers in the pop-up.

To do that automatically, you should use automatic driver updating tool. This tool will help you to update the mouse driver to the latest version. It can instantly update all other drivers on your system and avoid any future driver errors.

Method 7: Uninstall mouse driver

Uninstalling and reinstating the mouse driver is another recommended solution we want you to try if the problem persists. In the above method, instead of selecting update driver option, select Uninstall driver and disconnect the mouse the then. Wait a minute and reconnect it and the PC will automatically install a new driver. Check if the mouse starts working the then.


That’s all! We are now round off our article. We have provided guide how to reset logitech g pro wireless mouse and also added some more troubleshoot options that you should look to deal Logitech G Pro Wireless mouse not working.

Remember that, the mouse does not work on any mobile phone and so you are using it on your mobile and see it won’t work, the above solutions won’t work in your case. Another thing we want to highlight is that the USB ports could be the faulty and so check another computer to verify the real case.

In case of the issue results in due to system files corruption, malware infection, EXEs and DLL files errors, app malfunctions and etc you can look for PC Repair Tool for the automatic fix. Here is its direct download link provided for you.