Reportedly, people are encountering VirtualBox interface has active connections error message while shutting down their PC. The error was mostly observed by the users using old version of BlueStacks emulator.
In addition, the error message appears while configuring Task Manager Properties of the BlueStacks. If you are the who is facing the same error, this article will be helpful for you in resolving the issue for you as we are going to provide you the best troubleshooting methods.
But, before that, we will try to understand the possible factors that could lead to the said error. A few lists of them are listed below:
- Conflicts caused by background processes running on your PC,
- Startup tasks interfering with the BlueStacks,
- Inappropriate priorities are set to BlueStacks,
- Outdated emulator, OS, .Net framework, drivers on PC,
- Few apps conflicting with BlueStacks,
- Conflicting user account and Windows version.
Now, as we understand the nature of the issue and the possible factors what could be causing, we are in the position to learn its different fixes. These are described below:
Know how to fix Virtualbox interface has active connections error in windows
Fix 1: Close BlueStack Processes
It is possible that the BlueStacks is operating in the system’s background that makes you difficult to shut down your device. In this case, you should exit the BlueStacks emulator completely from the Task Manager.
Fix2: Disable Startup Processes
If the first method did not resolve the issue, you should try disabling all the startup processes within the Task Manager. To implement this method, follow the below steps:
- Right-click on the Taskbar and select Task Manager,
- From Task Manager, click on More Details and switch to Startup tab,
- Here, you can see all programs that are launched at the time of Windows startup,
- Select and right-click on those programs you want to disable and choose disable option.
Fix 3: Modify Compatibility Setting
If the problem continues, make sure if BlueStacks has enough security clearance to run within your Windows PC. The security settings may be changed in the latest Windows update or application update. Follow the guide below to grant full control to Bluestacks:
- Right-click on the Bluestacks’s icon on the desktop and choose Open File Location,
- Find Bluestacks.exe file, right-click on it and select Properties,
- Go to the Security tab of the Properties Window and then click on Edit option next to change permissions click Edit,
- Select your username under the list of the users displayed under Group or usernames and from the Permissions, check the box that says ‘Allow column for Full Control’,
- Click Apply and confirm with OK.
If you encounter Virtualbox interface has active connections error in windows issue just after updating to a specific Windows version, you should try running Bluestacks in compatibility mode:
- Right-click on the Bluestacks’s shortcut on the desktop and select Properties,
- Under Compatibility tab, click on Run this program in compatibility mode for,
- Select a Windows version appropriate to run BlueStacks in compatibility for and then click Apply and confirm with Ok.
Fix 4: Change Priorities of BlueStacks Processes
If the priorities of the Blustacks are not set properly, this may result in the issue under discussion. If so, you should change its prioritiy from the Task Manager from the steps provided below:
- Open Task Manager from the earlier mentioned method,
- Switch to the Details tab and then right-click on HD-Player.exe,
- Under the Set Priority section, select Realtime,
- Set the below provided priorities to the corresponding processes:
HD-Agent.exe >> above normal
Bluestacks.exe >> realtime
BstkSVC.exe >> realtime
- Close your Task Manager the then and Reboot your PC and see if the problem is resolved,
- If not, close all open processes,
- Now, open Text editor on Notepad and enter the below text:
start “” /Realtime “C:\Program Files\BlueStacks\HD-Player.exe”
start “” /AboveNormal “C:\Program Files\BlueStacks\HD-Agent.exe”
start “” /Realtime “C:\Program Files\BlueStacks\Bluestacks.exe”
start “” /Realtime “C:\Program Files\BlueStacks\BstkSVC.exe”
- Select Save as from the file menu, change the dropdown of the Save as Type to All Files, and then save the file with name having CMD extension,
- Launch Bluestacks with the newly created CMD file and check if this resolves the issue.
Fix 5: Turn on Virtualization
Since Bluestacks is a virtualization application, you can use chipsets like AMD and Intel that includes virtualization technology that boosts the performance while the virtualization software is being used at the time. Many a users reported that turning on Virtualization resolves the Virtual Interface BlueStacks shutdown issue. You should check if your computer is equipped with this technology. Here are the steps to check if your computer (Intel system) supports Virtualization technology:
- Download Processor Identification Utility of Intel from its official website,
- Once downloaded the file, click on its installation file from My Downloads and follow the instructions to install it on your PC,
- Launch it after installation and click on the + icon to expand CPU TECHNOLOGIES,
- Scan the CPU technologies list for Intel® Virtualization Technology, usually Intel® Virtualization Technology,
- You will see a checkbox to its left or a Yes button that indicates that the technology is supported on your computer.
Here is how to check if your PC (AMD) supports Virtualization:
- Download the AMD Virtualization Technology and Hyper files,
- Click on the downloaded .exe file and follow the on-screen instructions to install it,
- Check if it supports Virtualization by opening the app,
- If it supports, you will receive a message the system is compatible with Hyper-V.
If your PC supports Virtualization technology, here are the steps how to fix virtualbox interface has active connections error in windows:
- Click on Start button, now click on Power option and select Restart,
- Press one of the following keys Esc, Del, F12, F10 or F8 to enter BIOS,
- In the BIOS menu, go to the Virtualization Technology or Intel Virtualization Technology or Intel VT for Direct I/O or any similar option with the arrow keys and hit the Enter key to enable it,
- Exit BIOS after saving your changed settings and reboot your device and check the next if the issue persists.
Fix 6: Update BlueStacks Emulator
BlueStacks needs to be updated on regular basis so as to let it bug free and satisfy the technology advancements that are being these days. Here are the steps how to update BLuestacks:
- Launch the Bluestacks emulator, which is near the bottom right of the screen,
- Click on the Gear icon and select Settings,
- Click on About on the left pane and select Check for Update,
- Apply the updates and then re-launch the emulator.
Fix 7: Update Windows
There could be a bug within PC. Microsoft releases regular updates to fix all the bugs thereby Virtual Interface Windows 10 shutdown will be resolved with the Windows Update. To update Windows, follow the below steps:
- Press Win+ I to open Settings,
- Click on Update & Security,
- In the Windows Update tab, click on Click for updates,
- If a new update is available, then click on Install Now and follow the on-screen instructions to update.
Fix 8: Update Graphic Drivers
If your PC makes use of outdated graphic drivers, you should update all of them as the outdated driver might be the causing the troublesome. You can do this manually or using third party-software. Here are the manual steps to update Graphics Drivers:
- Press Win+ R, type devmgmt.msc and hit Enter,
- Expand Display adapters, right-click on your graphics card and select Update Driver,
- Select Search automatically for update driver software and let Windows to automatically install the update,
- If it fails, you should right-click on your graphics card, select Update Driver and this time click on Browse my computer for driver software,
- On the next screen, click on Let me pick from the list of the available drivers on my computer,
- Finally, select the latest driver available for the list and select Next.
Alternatively, use automatic driver updating tool to automatic download the compatible graphic drivers on your Windows system. Here is its direct downloading link.
Fix 9: Reinstall Graphics Drivers
If the problem persists, then you should consider reinstalling device drivers to fix any incompatibility problems:
- Open Device Manager from the previous method,
- Click on the arrow next to Display adapters to expand it,
- Right-click on the driver and select Uninstall device,
- Confirm your action by clicking Uninstall button on the next screen,
- Visit the manufacturer website and manually download the drier as per system requirement.
Fix 10: Roll back Graphics Drivers
If the current version of the graphic drivers is not compatible with your game, you should have to roll back your drivers to the previous version using the steps below:
- On the Device Manager, select the arrow next to Display adapters to expand it,
- Right-click on display driver and select properties,
- Go to the Driver tab and click on Roll Back Driver option,
- Give a reason why you are rolling back,
- Now, in the Driver package rollback window, click on Yes button,
- Restart your device and see if the problem still appears.
Fix 11: Update .NET framework
.NET framework is essential for uninterrupted service of modern games and apps. Many games have an auto-update feature. In other case, if an update prompt appears, you have to manually update it. Here is how:
- Go to its official website,
- If there is any update available, click on the recommended link and click on Download .NET Framework 4.8 Runtime option,
- Go to the My Downloads, double-click on the setup file to run the downloaded fie,
- Follow the on-screen instructions to install it successfully to your system,
- Once done, check if Virtualbox interface has active connections error in windows still appears.
Fix 12: Create New Administrator User
If problem continues, you should create a new Administrator User as there could be a case that your user account is corrupt or some of its configurations are inappropriate. Here is the complete guide how to create a new administrator account:
- Press Win+ I to open Settings,
- Click on Accounts, and select Family & Other users,
- Under Other People section, select the account and click on Change account type,
- Click on Administrator in the newly opened window and then click on Ok to save the changes.
Fix 13: Uninstall Conflicted Apps in Safe Mode
Interference could be cause by some apps and programs running inside. To confirm this, boot your device in safe mode so that the Windows will start with only essential tasks and stable drivers. This will help you in finding out which app is the problematic. Here is how to boot system in Safe Mode:
- On the log-in screen, click on Power button,
- Click on shift key and hold it while clicking Restart button,
- Click on Troubleshoot> Advanced options,
- In the newly opened window, click on See more recovery options and then click on Startup Settings,
- On the startup settings page, click on Restart ,
- Pres F4 or 4 to start your Windows in Safe Mode.
If the issue does not appear in the Safe Mode environment, then third party software is causing the trouble. Enable them one by open till the issue reappears to find the problematic app and remove/ disable it.
Fix 14: Uninstall BlueStacks and Reinstall it in Safe Mode
The faulty could be with the inherent bug in the application itself. You should consider uninstalling it and replace it with the latest version:
- Very first, end up all BlueStacks processes from the Task Manager,
- If you have Bluestacks opens, close it by clicking X button,
- Now, remove the BlueStcks icon from the system tray y right-clicking on it and then clicking Quit option,
- Next, delete all temporary files on your system,
- For that, press Win+ R, type %temp% and hit Enter,
- Select all files, right-click on it and select Delete option,
- Use BlueStacks uninstaller to remove all the traces of it from your system,
- Now, download Bluestcks uninstall tool from its official website,
- Install it and run it to remove all its files,
- Grant the required permission it asks you for and then click on Ok button,
- Go to the Bluestacks download page now and download the latest version,
- Boot your device in Safe mode, and head over the folder where you downloaded the Bluestacks installation file to run it,
- Follow the on-screen instructions to complete un-installation process,
- Once done, turn off Safe mode and boot normally,
- Open Run, type MsConfig and hit Enter,
- In the Boot tab, un-tick the box next to Safe Mode and hit Ok button,
- Finally, restart your PC and run BlueStacks to check if the issue under discussion persists.
Fix 15: Restore Windows
As a last resort, if above methods do not work and you still encounter virtualbox interface has active connections error in windows, you should restore the PC to the previous stable state where there was no such issue:
- Press Win+ I to open Settings,
- Go to Update & Security,
- Look for Recovery Settings and click on it,
- Click on Get Started under Go back to the previous version of Windows 10 and done,
- Follow the on-screen instructions to complete the process.
Conclusion
This is all about how to fix virtualbox interface has active connections error in windows. Hope so, these fixes are helpful in getting the required fix. Alternatively, you can use PC Repair Tool to check for the possible Windows related issues and get their automatic fix. Here is its direct download link.