Countless users have claimed “The User Profile Service failed the logon” error while they are logging on Windows PC. The fill error message reads as:
The User Profile Service service failed the logon. User profile cannot be load.
As per the reports, this message appears when the users enter their login credentials in the Windows logon screen and their default user profile fails to launch. It’s pertinent to mention such error mostly occurs due to corrupted users profile files. But apart from this there could be a multiple reasons that may lead to this error. Some of the most common factors are as follows:
#. Antivirus Interference: Sometimes an Antivirus Software prevents you from logging you in your account.
#. Inappropriate/Buggy Windows Update: You are most likely to face the above mention error if your Windows update files are corrupted.
#. Corrupt Windows Registry: If there are incorrect values in the Registry or a corrupt registry, then it could cause the above mention error.
#. Improper Shutdowns and Restarts: If you don’t log out or shut down your PC properly, you are likely to face the above mention error.
#. Resizing Partitions: Resizing partitions sometimes may also lead to the above mention error.
Now we have basic understanding about the error, so we can proceed with the solutions.
Method 1: Check for Windows Updates
In the first method we suggest you to update our Windows to the latest version, to do so follow the below mention steps:
Step 1: Use Windows + I keys to open the Settings app > then navigate to Windows Update, and click Check for Updates
Step 2: If available, click Download and Install > while installing the updates, your PC will Restart
Method 2: Delete the local User Account causing the error
In this method we suggest you to delete the local User Account, to do so use the following steps:
Step 1: Use Windows + R keys to open the Run window
Step 2: Then type in netplwiz and click OK to open and the User Accounts window > You will get the User Account Control; enter your username and password if prompted
Step 3: After that click the Remove option to delete the user account
Step 4: Click OK to confirm your choice
Step 5: Use Windows + L keys to exit the local account logon window > finally Restart your PC to save the modifications
Method 3: Replace the NTUSER.DAT file from a working profile
In this method it is suggested to replace the NTUSER.DAT file from a working profile, to do so follow the below mention guidelines:
Step 1: Use Windows + E keys to open Windows Explorer > then follow the path:
C:\Windows\Users
Step 2: Now click View, then select Show > Afterwards choose Hidden items
Step 3: Locate and double-click the Default folder > Rename the NTUSER.DAT file into anything you like
Step 4: Next, navigate to the working user profile folder, and copy the NTUSER.DAT file
Step 5: Paste it into the Default folder
Method 4: Use the Registry Editor in Safe Mode
Several users have claimed that using the Registry Editor in Safe Mode resolved their issue, so you can also give a try to this method.
Here’s how:
To enter Safe Mode:
Step 1: Press Windows + I keys to open the Settings app > Navigate to System and click Recovery
Step 2: Now locate Advanced Startup, & then click Restart Now
Step 3: On the choose an option screen, click Troubleshoot
Step 4: From the Troubleshoot Page, click Advanced Options
Step 5: Choose Startup Settings on the Advanced Options screen
Step 6: Then select F4 to start your PC in Safe Mode
Follow the below mention guidelines to Tweak Registry Settings:
Here’s how:
Step 1: Press Windows + R keys to open Run dialog box
Step 2: In the prompted window, type in Regedit and click OK to open Registry Editor > Then go to the following path:
Computer\HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\ProfileList
Step 3: Check the Entries under ProfileList for duplicates > the entries will have similar names, and one will have a .bak file > Rename the .bak extension to .ba
Step 4: Now for the next duplicate entry, rename it but add the .bak extension > Remove all the other extensions if duplicate entries are present
Step 5: Then delete the .Ba extension from the entry that you renamed
Step 6: Choose the entry and double-click the State key from the left pane > change the Value data from 1 to 0 and click OK
Step 7: Double-click RefCount and modify the Value data from 0 to 1> click OK
Step 8: Now close the Registry and Restart your PC in normal mode
Method 5: Use the Command Prompt
If you are still struggling with The User Profile Service Service failed the logon, you can use the Command Prompt.
Here’s how:
Step 1: Press Windows keys, type cmd, and click Run as administrator
Step 2: Copy and Paste the following commands one by one and press Enter after every command:
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
Step 3: Type the following command to repair system files and press Enter key
sfc\scannow
Step 4: Restart your PC to let the changes take place
Alternatively, you can use an automatic PC Repair Tool to repair your system files. This professional tool is capable for resolving the error originated due to system corruption. So if you don’t want to struggle with the manual methods you can try this tool.
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Method 6: Use System Restore
System Restore is a Windows feature that reverts your PC to the point when you were not facing the above mention error.
Here’s how:
Step 1: Press Windows keys, then type in Control Panel and click Open
Step 2: Select Large icons for View as and click Recovery
Step 3: Click Open System Restore
Step 4: Select Choose a different restore point in the System Restore window and click Next
Step 5: Now choose the restore point and click Next
Step 6: Click Finish and the computer will restart, it will revert all system settings and changes in the Registry values
Method 7: Reset the Windows
If none of the above mentioned methods works for you, it is suggested to reset the Windows. To do so follow the below mention guidelines:
Step 1: Press Windows + I keys to open the Settings app > Navigate to System then click Recovery
Step 2: Now select Reset this PC and click Reset PC
Step 3: Select Keep my files or Remove everything
Step 4: On the How would you like to reinstall Windows page > select Cloud download
Step 5: On the Additional Settings page, click Next
Step 6: Finally wait for the process to finish
Final Thoughts!
Here we conclude the article; we have provided ample solutions to get past the The User Profile Service Service failed the logon. We assume you liked the article. Apart from the manual methods we have provided an automatic PC Repair Tool, so you can choose either of the ways to resolve the error as per your choice.
