How to fix Logitech G Hub not detecting webcam?

Logitech G Hub is a piece of software that you require while connecting your computer, iPad, or any mobile phone to a Logitech camera, Logitech mouse, Logitech keypad, Logitech microphone or other Logitech devices.

Both Microsoft Windows and Apple Mcintosh are fully compatible with this software package. The software manages and customizes the Logitech hardware’ settings and features within system. It acts as a single gateway that streamlines the administration of all compatible Logitech G devices.

Therefore, it is crucial that the Logitech software runs properly so that you would be able to take full advantage of their devices. When GHub Software is not able to be working, loading, the problems like logitech g hub not detecting webcam, mouse and other peripheral devices start to occur.

There are several reasons possible why you are dealing with such issues. Fortunately, these have easy remedy. In this article, we will discuss about them. You will be able to use your Logitech Webcam once again after following these fixes.

Reasons why you receive logitech g hub not detecting webcam issue

Before we move on and discuss the solutions, let us take a quick look what are the possible reasons that could cause such issues. The most probable reason why the device is not connected could be that there is a problem with the USB port.

On ensuring this is not the culprit, bug on the G HUB software is another thing to blame for this issue. It is impossible to say exactly the main reason why the software does not recognize your webcam. There are many possible and you can’t conclude to a single result.

We have tried to note down some of the common reasons that could cause the problem and that we will share to you. First of all, when you are using Logitech G Hub software, and you have difficulties with the software or devices, the most common of which is that the software is not loading.

If you have recently updated your operating system, the Logitech G Hub might stop loading or becoming slow, as a result of which the issue you are facing appears. This is because it creates an insufficient software updates on your OS. Upgrading the system software is recommended solution in this case.

Occasionally, updates to the OS are available and that would resolve the issue.  Many a time, incorrect shut down causes this issue. When you shut down your computer abruptly, the Logitech G Hub app might not close completely.

This effectively terminates the Logitech G Hub Software and user interference and it can’t auto-start the next time when the computer is opened. Before powering off your computer, make ensure that the Logitech G Hub software is entirely closed.

Incompatible and incorrect device drivers and software bugs could also be the possible reasons why you are receiving the issue.  You should require getting the latest version of Logitech Peripheral devices available on the Logitech Support website and check and ensure with the software update that no software bugs preventing the app to perform its action.

Possible fixes for logitech g hub not detecting webcam

Fix 1: launch Logitech Gaming Software as Admin

Disable all open programs in the system tray, right-click on Logitech Gaming software from the context menu appears next and then click on Run as Administrator. From the start menu, choose More and then Choose Run as Administrator. This is the basic method you should try to resolve the issue.

Fix 2: Reboot your PC

This is another basic that you use in one after one. Rebooting the device could free up RAM and close all those background apps that can clash with the Logitech G Hub. If rebooting also did not help, move to the below provided fixes.

Fix 3; Reinstall device drivers

There could be driver related issue and the only approach you should follow in this case is to reinstall the device drivers:

  • Press Win+ R, type devmgmt.msc and hit Enter,
  • Select the genre of the device and double-click on the Human Interface Devices to remove webcam drivers,
  • Now, right-click on Logitech USB Input Device and select Uninstall,
  • Restart the device now and the generic device driver will be automatically downloaded without your intervention.

Fix 4: Check Internet Connectivity

For the feasibility, you should use USB 2.0 or higher port connecting the device. You will get the better results than with the earlier one. However, there could be a problem with the USB connected gadgets. Verify that the device connected to the computer with the tools that show this data like USBDeview or Device Manager.

Fix 5:  Update or uninstall and reinstall Logitech G Hub Software

All Logitech devices are managed by this software and so you should verify if an outdated version of the app you are using is not the culprit for logitech g hub not detecting webcam issue. To update the app, follow the steps below:

  • Stop each running program,
  • Now launch the Logitech Gaming Software,
  • In the lower right of your screen, select the arrow above the question mark,
  • Select the item that says Check for Updates,
  • Download the update by selecting Download,
  • Install and run it and see if the problem is now resolved.

If you are not using the software, please download and install it. If already installed and updated with the latest version, uninstall and reinstall it as there could be software conflicts or network glitches responsible for this issue:

  • Press Win+ R, type in appwiz.cpl and hit Enter,
  • Double click on Logitech G Hub to uninstall it and then restart your computer,
  • Now, go to the Logitech G Hub download page and download the app,
  • Once downloaded, open the installer and follow the on-screen instructions to complete its installation.

Fix 6: Make sure that you are using the latest device drivers

If the problem remains, you should consider of upgrading your device driver. Your device driver might be out-of-date or corrupt over time due to which logitech g hub not detecting webcam issue occurs. To install the driver update, follow the below steps:

  • Using Start menu, open Device Manager,
  • Locate your device, right-click on it and tap on Update driver,
  • Click on search automatically for drivers on the drop-down menu appears next,
  • When there is update available, simply download it,
  • Reboot the device upon that to view the changes.

You can automatically update the device drivers using automatic driver updating tool. Here is direct download link for this tool is provided for you.

Fix 7: Update Windows

Windows Update includes patches that could fix the compatibility issue causing this trouble. You should check for the system update as if you are dealing with the same:

  • Press Win+ I to open Windows Settings,
  • Click on Update & Security,
  • Select Check for Updates and wait,
  • If there is update available, Windows will show you the download and install option there for you,
  • Click on the Download and Install button so as the Windows update takes place.
Conclusion

That’s all! We have provided all possible fixes for logitech g hub not detecting webcam. Hope so, these methods really work on your case. If the problem persists, we recommend you use PC Repair Tool to check for possible Windows related issues to get their automatic fixes.