What is ‘HEVC Video Extension not working/installing’ in Windows 10/11?
In this post, we are going to discuss on How to fix HEVC Video Extension not working, HEVC Video Extension not installing in Windows 10/11. You will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.
‘HEVC’: HEVC stands for High-Efficiency Video Coding. HEVC is similar to earlier standards in that it involves a source video with the frame sequence. At first, the video is encoded into a compressed bitstream, which is then stored or sent by an encoder. It is used on Blue-ray discs, YouTube videos, and some satellite TV broadcasts, this new video codec can reduce video files to half the size.
However, several users reported they faced HEVC Video Extension not working, HEVC Video Extension not installing issue on their Windows 10/11 computer. This issue indicates you are unable to install and use HEVC Video Extension in your Windows computer for some reasons. There could be several reasons behind the issue including the corrupted cache of Microsoft Store, issue with Microsoft Store, and other issues in your Windows computer.
Sometimes, this issue can be occurred due to some temporary issues with your Microsoft Store account. You can just logged-out of Microsoft Store account and then sign-in into your Microsoft Store account in order to fix the issue, and check if the issue is resolved. If not, you can follow our instructions to fix the issue. Let’s go for the solution.
How to fix HEVC Video Extension not working in Windows 10/11?
Method 1: Fix ‘HEVC Video Extension not installing/working’ with ‘PC Repair Tool’
‘PC Repair Tool’ is easy & quick way to find and fix BSOD errors, DLL errors, EXE errors, problems with programs/applications, malware or viruses issues, system files or registry issues, and other system issues with just few clicks.
Method 2: Sign out of Microsoft Store account and then re-sign into it
This issue can be occurred due to some temporary issues in your Microsoft Store account. You can logged-out of Microsoft Store account and then login again in order to fix.
Step 1: Select your Microsoft Account by clicking your profile picture on top-right corner
Step 2: Click ‘Sign-out’ button to sign-out and then, restart your computer.
Step 3: After restart, go Microsoft Store and login using your Microsoft Account again and check if the issue is resolved.
Method 3: Check if Microsoft Store Install Service is Active
You should make sure and check if Microsoft Store Install Service is running properly in your computer in order check and fix the issue.
Step 1: Open ‘System Configuration’ app in Windows PC via Windows Search Box
Step 2: Click ‘Services’ tab, tick ‘Microsoft Store Install Service’ checkbox if it is not checked. Save the changes and then restart your computer, and check if the issue is resolved.
Method 4: Clear Microsoft Store Cache
You can perform Microsoft Store cache reset in order to fix.
Step 1: Press ‘Windows + R’ keys on keyboard, type ‘wsreset.exe’ in ‘Run’ button and hit ‘OK’ button to perform Microsoft Store reset operation
Step 2: Wait to finish scanning and resetting process and once finished, check if the issue is resolved.
Method 5: Reset Microsoft Store app
You can also try to fix the issue by performing Microsoft Store app reset in computer.
Step 1: Open ‘Settings’ app in Windows PC via Windows Search Box and go to ‘Apps > Apps & Features’
Step 2: Find and select ‘Microsoft Store’, click ‘Advanced Options’ and click ‘Reset’ button and confirm resetting, once finished, restart your computer and check if the issue is resolved.
Method 6: Delete Windows DataStore and Download files
Step 1: Press ‘cmd’ in Windows Search Box and press ‘SHIFT + ENTER’ keys on keyboard to open ‘Command Prompt as Administrator’
Step 2: Type the following commands one-by-one and hit ‘Enter’ key after each to execute.
net stop wuauserv
net stop bits
Step 3: Now, you need to delete all files that are found in the following locations:
C:\Windows\SoftwareDistribution\DataStore
C:\Windows\SoftwareDistribution\Download
Step 4: Once done, restart your computer and check if the issue is resolved.
Method 7: Run Windows Store App troubleshooter
Windows built-in Windows Store app troubleshooter can resolve the issue. Let’s try.
Step 1: Open ‘Settings’ app in Windows PC via Windows Search Box and go to ‘Update & Security > Troubleshoot’
Step 2: Find and select ‘Windows Store Apps’ troubleshooter, and click ‘Run the troubleshooter’ button and follow on-screen instructions to finish troubleshooting and once finished, check if the issue is resolved.
Method 8: Check LocalCache folder
Step 1: Press ‘Windows + R’ keys on keyboard, type ‘%localappdata%’ in ‘Run’ window and hit ‘Ok’ button
Step 2: Open the packages and click ‘WindowsStore_8wekyb3d8bbwe’, and then open ‘LocalCache’ folder
Step 3: In the opened folder, select all items and delete them and once done, check if the issue is resolved.
Method 9: Re-register to Microsoft Store
Step 1: Type ‘cmd’ in Windows Search Box and press ‘SHIFT + ENTER’ keys on keyboard to open ‘Command Prompt as Administrator’
Step 2: Type the following command and hit ‘Enter’ key to execute.
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
Step 3: Once executed, restart your computer and check if the issue is resolved.
Method 10: Repair or reinstall Windows 10 OS
If the issue is still persist, you can perform Windows 10 repair using Windows 10 Installation Media DVD/USB in your computer and check if it works for you. If not, you can perform clean Windows 10 OS installation in order to fix the issue.
Conclusion
I am sure this post helped you on How to fix HEVC Video Extension not working, HEVC Video Extension not installing in Windows 10/11 with several easy steps/methods. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.
