How to Fix HBO max subtitles not working on Windows/Android/iOS [Steps]

What is ‘HBO max subtitles not working’ issue on Windows/Android/iOS?

In this post, we are going to discuss on How to fix HBO max subtitles not working issue on Windows/Android/iOS. You will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.

‘HBO max subtitles not working’ issue:

‘HBO max’: HBO max is an American subscription video-on-demand (SVOD) service owned by Warner Bros, Discovery. The service is built around the libraries of HBO, Warner Bros and their related brands. It also carries first-run programming from HBO pay television service, original programming under ‘Max Originals’ banner, and content acquired via third-party library deals and co-production agreements. At the end of Q1 2022, HBO and HBO Max had 76.8 million global subscribers according to AT&T.

However, several users reported they faced HBO max subtitles not working issue on their Windows/Android/iOS devices. Usually, you turn ON subtitles on HBO max to understand and listen to the dialog easier. Even if you have native speaker, HBO max subtitles can certainly be useful if you are watching foreign flicks or in case of some quick or silent interactions in particular program. However, it might possible you are experiencing subtitles are broken issue and you can’t enjoy your show anymore.

If you are facing the same and looking for ways to fix the issue on the web, then you are in right-place for the solution. One possible reason behind the issue can be the issue with HBO max server. If you investigate there is some issue with HBO max server, then you will need to wait until the server issue is resolved. Another possible reason behind the issue can be issue with internet connection, corrupted cache and cookies, issue with HBO max program/extension and other issues. Let’s go for the solution.

How to fix HBO max subtitles not working issue on Windows PC/Android/iOS?

Method 1: Fix HBO max subtitles not working issue on Windows PC with ‘PC Repair Tool’

‘PC Repair Tool’ is easy & quick way to find and fix BSOD errors, DLL errors, EXE errors, problems with programs/applications, malware or viruses infections in computer, system files or registry issues, and other system issues with just few clicks.

Method 2: Check HBO max server status

This problem can be occurred if HBO max server is not running properly or there is some issue with HBO max server. You can check HBO max server status via ‘https://downdetector.com/status/hbo-max/’ page and check if the server is up and running. If you investigate there is some issue with HBO max server, then you will need to wait until the server issue is resolved.

Method 3: Check your internet connection

This issue can be occurred possibly due to issue with internet connection. You should make sure you have stable internet connection and speed. You can restart/reset network device like router, modem or WiFi device in order to fix the internet connection. Also, you can try another internet connection/WiFi to fix internet problem and fix this issue as well.

Method 4: Turn OFF VPN Connection

This issue can also be occurred due to interference of VPN Client installed in your device. You can disable or uninstall VPN connection in your device in order to fix and check if it works for you toward resolving the issue.

Method 5: Clear browser cache and cookies

If you are using HBO max via browser in your device, chances corrupted cache and cookies of browser could be reason behind the issue. You can clear cache and cookies in order to fix.

For Windows:

Step 1: Open your browser like Google Chrome and click ‘Three-Dots’ icon at top-right corner and click ‘More Tools > Clear Browsing Data’

Step 2: Select ‘All Time’ from ‘Time Range’ dropdown, check the checkboxes next to cache and cookies, and then hit ‘Clear Data’ and confirm clearing data.

Step 3: Once done, restart your browser and check if it works for you.

For Android:

Step 1: Open ‘Settings’ app in your device and go to ‘Apps > HBO max’

Step 2: Tap ‘Storage > Clear Cache’ to clear cache and repeat the same process to choose ‘Clear Data’ and once done, restart HBO max app and check if the issue is resolved.

For iOS:

Step 1: Open ‘Settings’ app in your device and go to ‘Safari’ and choose ‘Clear History and Website Data’

Step 2: Tap ‘Clear History and Data’ and once done, restart HBO max app and check if the issue is resolved.

Method 6: Disable the extension

Interference of extensions installed in browser could be a reason behind the issue.

Step 1: Open ‘Google Chrome’ and go to ‘More Tools > Extensions’

Step 2: Scroll down to find the extension and click ‘Remove’ button on the extension and then remove them one-by-one. Once done, restart browser and check if the issue is resolved.

Method 7: Update/reinstall HBO max app

If the issue is still persist, you can install the latest updates or patches of HBO max app in your device in order to fix. Or you can uninstall HBO max app completely in your device and then reinstall latest & compatible version of HBO max app in your device in order to fix the issue and once reinstalled, check if the issue is resolved.

Conclusion

I hope this post helped you on How to HBO max subtitles not working issue on Windows/Android/iOS with easy ways. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.