Some users have reported about Gmail not opening in Edge issue. While some are receiving “Enable cookies to view this website” message while loading Gmail, others completely get stuck on the loading screen.
When they click on their cookies settings, they find that their settings are already enabled. If you are dealing with the same issue, the solutions provided below may help you in getting the required fix for the problem.
Possible fixes for Gmail not working in edge
Fix 1: Update Microsoft Edge
Make sure you are using the latest version of the Microsoft Edge. Below, the complete steps are provided how you can update the Microsoft Edge:
- Open Microsoft Edge,
- Click on the three dots on the top right side,
- Go to Help and Feedback> About Microsoft Edge,
- Edge will automatically check for the update after that and download the latest version of the Edge browser for you.
Fix 2: Clear Edge cache and cookies
The possible reason why Gmail not opening in Edge issue occur could be because the corrupted browser’s cache and cookie data. A cache is a temporary data to process the data requests faster. In web browsers, due to corrupted caches and cookies, the problem likes websites or web pages do not load correct usually occur. Such problems can be fixed easily by clearing the web browser caches and cookies:
- Press Ctrl + Shift + Delete to open Clear browsing data window in Edge,
- Select All Time in the Time range and select the options that say Cookies and other site data and cached images and files,
- Click on Clear Now and close Edge,
- Restart the browser and see if the problem is resolved.
Fix 3: Disable Proxy if you have enabled it
Another effective solution that helped most of the users dealing with this issue is to disable the Proxy. To do that, follow the steps provided below:
- Open Windows Search and type Internet Options,
- Click on the search result to open it and go to its properties window,
- Select Connections tab and then click LAN settings,
- Clear Use a Proxy server for your LAN checkbox,
- Finally, click OK.
Fix 4: Check your time and date
Incorrect date and time can cause several issues on Windows system. It could be possible that the problem Gmail not working in edge is because of incorrect date and time on your device. You should correct it and check if this provides you the fix.
Fix 5: Check the Internet Options settings
Check Internet Options and see if Certificate Revocation options are enabled. If not, enable it and this is necessary so that you won’t encounter the error under discussion:
- Click on Windows Search and type Internet Options and click on the matched result,
- Go to the Internet Properties, select ‘Advanced’ tab,
- Scroll down to select Security Settings,
- Enable Check for publisher’s certificate revocation and check for server certificate revocation settings,
- Click Apply and then confirm with OK.
Fix 6: Disable Hardware Acceleration in Edge
Sometimes, the hardware acceleration in Edge causes the problem. If this option is enabled, disable it and check if Gmail loads properly now. The required steps are provided below:
- Go to the Settings and select System and Performance from the left,
- Turn off button next to the Use hardware acceleration when available,
- Restart edge and see if this provides you the fix.
Fix 7: Disable your extensions
The problem could be caused by some extensions installed. To identify the problematic extension, disable all extension all extensions and enable them one by one till Gmail not opening in Edge issue reappears. This method is lengthy; however you will be able to get rid of the issue if extensions are causing the conflict.
Fix 8: Reset Edge Settings to the default
If Microsoft Edge is not working properly or when the websites are not loading correctly, you should reset the browser settings to the default and see if this provides you the fix. This action will disable all extensions, clear the temporary saved data like cache and cookies, reset the start page, new tab page and search engine settings.
Fix 9: Uninstall and Reinstall Edge
If the problem remains, you should uninstall and reinstall Edge browser. You can’t uninstall it from Windows 11/ 10 settings and you will have to execute Windows PowerShell or Command Prompt to uninstall Edge. To do that using PowerShell, use the below steps:
- Type Powershell in Run (Win+ R) prompt and hit Enter,
- Execute the below command:
Get-AppxPackage | Select Name, PackageFullName
- Locate Microsoft Edge and its package name that should be like:
Microsoft.MicrosoftEdge Microsoft.MicrosoftEdge_44.18362.449.0_neutral__8wekyb3d8bbwe
- On the list appears locate Microsoft Edge and its package name and now execute the below command to remove Edge from Windows:
Get-AppxPackage -allusers Microsoft.MicrosoftEdge_44.18362.449.0_neutral__8wekyb3d8bbwe | Remove-AppxPackage
Here is how you can uninstall Edge from Command Prompt:
- Open elevated CMD window and copy and paste the follow command and hit Enter one by one:
cd C:\Program Files (x86)\Microsoft\Edge\Application\84.0.522.63\Installer
setup.exe –uninstall –system-level –verbose-logging –force-uninstall
- Here 84.0.522.63 should be the version number on your PC.
Conclusion
That’s all! We have provided all possible solutions for Gmail not opening, not working in edge issue. Hope so, these methods are helpful for you in getting the required fix. If the problem persists, you should use PC Repair Tool –an automatic tool to check for any Windows related issues possibly causing the trouble.
