How to fix twitch resource format not supported error?

Twitch service is a nice platform to stream, if you target large audience. This live streaming service however has faced a few problems with Windows system. One such error that the Twitch users have reported about is the twitch resource format not supported. It is also known as Twitch error 4000.

In simpler term, this error message indicates that the media content you are streaming does not support your Windows PC.  The Twitch resource format not supported error is quite a nightmare. It is therefore important to find the cause of the error and fix it accordingly.  This article helps you in doing this.

Firstly, understand different factors responsible for the Twitch error 4000. The possible causes for the said error to the Twitch service could be because of the listed solutions below:

  • Interference from Background Applications – You may experience the issue because there is any Media Player or Digital Audio Workstation apps running in the background,
  • Interference from third-party apps – third party apps within system may be the culprit,
  • Interference from Audio Hardware – The audio hardware connected to the PC could be the reason for the said error,
  • Cookies and Cache files in the web browsers – the corrupted cache files on your web browsers is another culprit for the issue under discussion,
  • An issue with the Auto-play feature – This feature on your web browser may be causing the problem,
  • Issues in system drivers – The audio drivers and Graphic drivers may be outdated due to which the error occurs.

Now, as we understand what the issue is and what factors are responsible for causing it, we are in the position to deal with about its potential fixes. These are listed below:

Possible fixes for twitch resource format not supported

Fix 1: Basic Troubleshooting Methods

Being attempting with any advanced solutions, we recommend you go with the basic fixes. Firstly, you should just refresh the stream on your web browser and see if this helps you in getting rid of the issue. The next approach is to refresh the Twitch website. Click on the Refresh button at the top left corner of the Twitch website or you can press Ctrl + R together to reload the stream.

Another basic troubleshooting method is to fix Twitch error 4000 is to restart Your PC. Press Win key and click on Power> Restart.  The last fix in our list of the basic fixes is to check if your internet is stable for supporting Twitch service.  Click on Win key, type Google Chrome and click then Open button. Visit Speedtest and click on ‘Go’ on the homepage. In case of internet speed is slow, you can:

  • Connect to another Network Connection or
  • Alter the subscription plan of your existing Network Connection.

Fix 2: Check Twitch Servers

The problem could be from the server end. You should check if Twitch server is down. To check the status of the Twitch server, open Chrome, visit the official website of the Twitch server and check for the result.

Fix 3: Re-plug Audio Hardware

If twitch resource format not supported error continues, you can try re-plugging the audio hardware in your PC. You can either unplug the audio hardware and re-plug or change the port in which the audio hardware is connected.

Fix 4: Switch to different web browser

 Twitch stream platform might not support your default web browser. So, you should consider of using any other web browsers such as Mozilla Firefox to stream the Twitch website and see this helps you in resolving the problem.

Fix 5: Update Audio Drivers

An outdated driver can cause the error related to twitch streaming. You should update the audio driver to fix the error.  If the problem continues, you should consider of updating the Graphic driver on your device. While you can do that manually from the Device Manager, we recommend you use automatic driver updating tool to automate this process. Here is its direct download link.

Fix 6: Repair System files

It is possible that twitch resource format not supported error is caused because of corrupted system files. In this scenario, we recommend you perform DISM and SFC scan to repair the system files:

  • Hit Windows key, type Command Prompt and click Run as Administrator,
  • In the command line, type the below commands and hit Enter on each time:

dism.exe /Online /cleanup-image /scanhealth

dism.exe /Online /cleanup-image /startcomponentcleanup

dism.exe /Online /cleanup-image /restorehealth

  • Wait for the process to complete and close the window. Then, run SFC/ scannow command in the same command line and see the next if the problem is resolved.

Fix 7: Flush DNS Cache

If the DNS cache for the Network Connection is not cleared, you may face problems with streaming Twitch. To get the fix, you should flush your DNS cache using the below steps:

  • Open Command Prompt using the aforementioned steps,
  • On the Command line, enter ipconfig/flushdns and hit Enter,
  • Once done, verify if the DNS cached is cleared or not by using ipconfig/displaydns command.

Fix 8: Do these basic things on Google

If using Google Chrome app as your default browser, here are certain recommendations for you to apply to get the fix for Twitch error 4000:

  • If using Twitch website on the normal mode of the Google Chrome, then you should consider using Incognito mode and see if this helps you,
  • Try with clearing the cache files of the Google Chrome app,
  • Check for problematic extensions by disabling all installed added extensions on the browser level and then enable them one by one till the issue reappears,
  • Enable the hardware acceleration option. For that, click on three vertical dot on the Chrome page and click on Settings option. Now, go to the Advanced> System and toggle on the Use hardware acceleration when available and click Re-launch option,
  • Change auto-play settings to allow media content on the websites to get displayed. Search for chrome://flags on Chrome and hit Enter and click on Auto-play policy in the opened window and select Default option.

Fix 9: Disable Background Apps and Services

Numerous applications and services running on the PC may be responsible for twitch resource format not supported error you are receiving. You should close all the running applications and services and see if this helps you in resolving the problem.

Fix 10: Use Twitch Pop-out Player

You can pop-out player on the website to fix the Twitch media response not supported error:

  • Search for Twitch website on your browser and start any stream,
  • Click on Settings at the bottom-right corner of the player,
  • Click on the Pop-out Player in the list and you will the stream in an individual popped out window.

Fix 11: Reset Stream Key

Reset the Stream key of your account if the problem persists. Since this is an essential key to identify source of audio and video on the media content, running it afresh might fix glitches in it:

  • Search for Twitch TV streaming service on browser and sign-in with your account,
  • Click on the profile icon at the top-right corner and then click Creator Dashboard option,
  • Expand Settings and then click on Stream tab,
  • Now, under Stream key & Preferences, click on Reset button on the Primary Stream tab,
  • Green tick in on the new window on the screen is an indication that the Stream key is reset.

Fix 12: Uninstall Unnecessary Driver Software

You can try with uninstalling the unnecessary third-party driver software on your PC. Uninstall all the driver booster and Game booster software installed on your PC and see if this fixes the twitch error 4000:

  • Search for Control Panel on the Windows Search and open it,
  • In the View-by drop-down menu, select Category,
  • Click on Uninstall a program in the Programs section,
  • Select all the software individually, click on Uninstall button and follow the on-screen instructions to complete the steps.

Fix 13: Reinstall Twitch Desktop App

As a final method, you should reinstall the Twitch Desktop app on your PC. It is better to use the app instead of the Twitch website to avoid twitch resource format not supported and other issues. If the problem continues even if you perform all above fixes, make sure you contact the official support team of Twitch service and address the issue with them.


That’s all! We have provided all possible fixes for twitch resource format not supported. Hope so, these fixes are helpful for you in getting the required fix. if you want a quick solution, we recommend you use PC Repair Tool that would check for PC related issues and fix them automatically.