The THX Spatial audio not working on Windows 10/11 occurs with cracking, distorted, buzzing sounds or sometimes with no sounds. THX Spatial Audio is surround sound software on Windows helpful in enhancing and controlling the gaming audio within the system. It is a great tool for gaming users.
Recently, some of the users have reported that the app is not working on their PC. They can’t hear any sounds or hear cracking or buzzing sounds. Some of the users might not even notice any changes in the gaming sound which is what the purpose of the app.
Now, if you are one of them who are dealing with THX Spatial audio not working issue, this post is for you. In this post, we are going to discuss several possible working fixes that will help you in getting the required fix. But before that lets us understand possible factors that could lead to this issue.
Factors responsible for THX Spatial audio not working
There are many reasons possible what lead to THX Spatial audio not working issue. However, some of them are highlighted and stated below:
- Unsupported THX Spatial audio Headphone – if your headset does not support to the THX Spatial audio app then the problem might occur for you. So, first thing you should check and ensure that your headset supports the THX Spatial app.
- Using Outdated OS Version – Using outdated OS version can be the reason why you receive the said issue. So, you should update your OS to the latest version,
- THX Spatial Audio is not set as main Playback device – This might be the reason why it triggers the issue. So, it is suggested to set it as the main playback device and see if the problem continues,
- Faulty or Corrupted Audio Drivers – Sometimes the problems like THX Spatial audio not working occurs when the audio driver got corrupted or missing. In this case, you need to reinstall your audio drivers,
- Incomplete or Corrupted App Installation – somehow if your app’s installation process gets corrupted, this might result in the problem under discussion. Here, you need to reinstall the app,
- Corrupted App files – corrupted app files can also trigger the issue. SO, you should repair the corrupted file and see if this provides you the fix,
- Internal system issue – if none of the methods work, you should consider the problem is triggered by your PC. So, try with rebooting the PC as restarting will help your system to start afresh thereby fixing most of the internal issues.
Possible fixes for THX Spatial audio not working
Fix 1: Re-plug the device
See if your Microphone is connected properly. Also, you should make sure that it is not connected to a mal-functioned USB port. Firstly, re-plug your Microsoft and see if now you get the proper sound. If not, you should change the USB port to get know if the problem is with the USB port or something else.
Fix 2: Check Your Headphone
Now, here you should check if your headphone are not damaged and connected properly. It is possible that faulty headphone is causing the trouble. So, check your headphone by connecting it to another device. If it is not working on that device tool, then it is clear that problem is with the headphone. But, if you connect it to another device and it works, the next thing you should check is to see if the headphone that you are using supports THX Spatial Audio.
Fix 3: Restart THX Spatial app
Sometimes, running an app for long time creates temporary glitches and bugs in the app thereby causing the problems with the app. So, here in this situation, you can get an easy fix for THX Spatial audio not working by just restarting the app:
- Press Ctrl + Alt + Del altogether and select Task Manager from the appeared list,
- Go to the Processes tab and check for the THX Spatial Audio,
- Once found, click on it and then click End Task button at the bottom,
- Restart the app the next and see if the problem persists.
Fix 4: Install the latest Windows Update
As said, using outdated version of the Windows can be the reason why you are receiving THX Spatial audio not working issue. First thing you should in the case is to see if there is any update available and if so install the update to the Windows OS version and see if this method helps you in getting the fix for the issue:
- Press Win+ I to open Settings,
- Click on Update & Security,
- Now, click on Check for Updates under Windows Update Section,
- If there is available update, download it by clicking Download & Install.
Fix 5: Launch Audio Troubleshooter
If THX Spatial audio not working issue continues, you should try running the inbuilt audio troubleshooter. It will automatically detect the issue with the app and provide you the automatic fix:
- Launch Windows Settings,
- Go to the Update & Security,
- Click on Troubleshoot> Playing Audio Troubleshooter,
- Hit Run the Troubleshooter option,
- Now, wait for the troubleshooter to detect the problem and display the fixes,
- Once done, select the recommended fixes and get rid of the problem.
Fix 6: Set THX Spatial Audio as Main Playback device
If the app has not been set as the main playback device, try with setting it as the main playback device and see if this provides you the fix:
- Open THX Spatial Audio app,
- Go to the Audio tab, turn on Spatial Audio button,
- Select Open Windows Sound Properties,
- In this window, right-click on Speakers THX Spatial Ready and tab on the Set as Default Device option,
- Then, go to the Application Mixer and set Spatial Audio as Output.
Fix 7: Update Your Audio Drivers
Many a time, the audio problem occurs due to audio driver related issue. If the driver outdate, damaged it may malfunction and stop the device from working normally or establishing connection with the device. In that case, you should update your audio driver to the latest version:
- Press Win+ R, type in devmgmt.msc and hit Enter,
- In the Device Manager window, expand Sound, Video and Game Controllers section, right-click on each audio driver and select Update Driver to update all one-by-one,
- Next, select the option Search automatically for updates,
- Follow the on-screen instructions to install the drivers.
- Alternatively, use the below automatic driver updating tool to automatic the driver updating process.
Fix 8: Reinstall Audio Drivers
If the previous method does not work, then you should consider of the case that the drivers are corrupted and incompatible with the Windows version and think of uninstalling and reinstalling them back again:
- Press Win + X, look for the Device Manage, and double-click on it to open it,
- Expand Sound, Video and game controller options,
- Navigate to the Audio Driver, right-click on it and go to the options Uninstall device,
- Restart your PC now and let Windows install the updated drivers automatically.
Fix 9: Repair system or THX Spatial audio files
Corrupted or missing system files may be the reason why you encounter THX Spatial audio not working issue. In that case, the recommended fix is to use the in-built SFC command to scan your PC and repair the corrupted files:
- Search for CMD on the Windows Search,
- Right-click on it and select Run as Administrator,
- In the Command line, execute the command sfc/scannow and hit Enter,
- Wait for the scan operation to complete,
- Once done, reboot your system and check for the issue is fixed or not.
Fix 10: Reinstall THX Spatial Audio app
If none of the methods work, uninstall and reinstall the app. Sometimes, due to bugs or glitches in the app, this issue might occur. Follow the below steps to perform un-installation:
- Go to the Start and click Control Panel,
- Go to the Programs and then click Uninstall a Program,
- Look for the THX Spatial Audio and right-click on it,
- Click on the option to uninstall a program,
- Wait for the un-installation to complete,
Once done, re-install the app and check for the problem whether resolved or not.
Fix 11: Perform a System Restore
If none of the methods work, you should perform System Restore to restore the system to the previous state where there was not such issue:
- Go to the System Start,
- Write system Restore and tap Enter,
- Go for System Restore option on the list appears,
- Click on Choose a different restore point and then click Next option,
- Choose the date when there was no such issue,
- Enter your password and follow the on-screen instructions to choose the location for restore,
- Finally, restore your PC and check for the problem still persists or not.
Conclusion
That’s all! We have provided all possible fixes for THX Spatial audio not working. Hope so, these methods help you in getting the required fix. if you want automate the repairing process, use PC Repair Tool. It is known for checking possible PC related issues and getting their required fix automatically.
