The active directory domain is currently unavailable error message appears on system when it can’t find and connect to the printer that causes interruption in the running process and can’t proceed further. Usually, this indicates the problems with permissions, drivers, UAC and etc. Check below the possible solutions.
Possible fixes for the active directory domain is currently unavailable
Fix 1: Reset Printer Spooler Settings
This software manages all printing related jobs that being sent to the computer printer. Users can see this process and can even cancel the running printing job. They can also manage the jobs which are running on the waitlist. You should restart this service and check if provides you the required fix:
- Press Win+ R, type services.msc and hit Enter,
- Locate Print Spooler in the list of the services,
- Double-click on it to open its properties,
- Under this window, click on Stop button beneath the System Status,
- Click Ok to confirm the changes,
- Now, press Win+ E and select This PC,
- Enter the below path:
C:\Windows\System32\spool\PRINTERS
- Delete all the files in the Printers folder and close the window,
- Next, navigate to the services tab and start the Printer Spooler service,
- Set the Startup type to Automatic,
- Restart your device now and check if the problem is now fixed.
Fix 2: Add printer manually and update drivers
If the previous method does not work and the active directory domain is currently unavailable error continues, you should manually add the printer to your system. Normally, it automatically is automatically added to the PC on connecting with the drivers being installed. You should update the drivers and add the printer again:
- First of all, remove the printer connected to your device,
- For this, press Win+ R, type control Panel and hit Enter,
- On the Control Panel, select ‘Large icon’ and open Devices and Printers page,
- Locate your printer, right-click on it and click on Remove Device,
- Confirm with Yes on UAC prompt appears,
- On the same page, click on Add a printer at the top,
- Follow the on-screen instructions and connect your printer properly,
- Now, press Win+ R, type devmgmt.msc and hit Enter,
- Navigate to Print queues, expand it,
- Select your print, right-click on it and then click Update Driver,
- Click on the second option that says browse your computer for driver software,
- Now, go to the location where the drivers are downloaded, click on it and click Next to install it.
You can automatically update the drivers using the driver updating tool whose direct download link is provided below.
Fix 3: Grant Access to PrinterPorts and Windows
If the problem continues, you should try with changing the permission to the registry editor. It could possible that the problem occur because permission to access to certain essential keys is not granted within your account:
- Press Win+ R, type in regedit and hit Enter,
- In the registry editor page, navigate to the below path:
HKEY_CURRENT_USER > Software > Microsoft > Windows NT > CurrentVersion
- Right-click on Devices and select Properties,
- Choose your account and select all the checkboxes under Allow column,
- Perform the same action on entries of the PrintersPorts and Windows,
- After doing this, restart the device and check if the problem is solved,
- If not, you should reinstall the printer and check if this provides you the fix.
Fix 4: Use some other applications that recognize your printer
If the problem still occurs, you should use this method as a workaround. Here, we have provided steps how you can use NotePad to recognize the printer:
- Right-click on your desktop and click on New> Text Document,
- Type anything of your choice on the opened page and then click on File> Print,
- You will see the page showing all printers installed on your system,
- If you do not see any, click on Find Printer.
Conclusion
That’s all! We have provided all possible fixes for the active directory domain is currently unavailable. If you up till now get the solution, try with updating the Office suite, check if the Windows OS is update, run Printer troubleshooter, and also try using printer on another computer.
If none of the methods work, you should use PC Repair Tool, an automatic tool to deal with PC related issues to provide the automatic fix. It is also known for optimizing the system performance. Here is its direct download link for you.
