Have you ever stuck with Power button lockout issue? Users occasionally face such issues, this issue occurs when you press the power button for more than ten seconds. And when this happens the users can’t change any settings, turn the monitor on or off or do anything else.
It’s pertinent to mention this irritating issue has been massively reported by HP Users. HP Monitors are well known for its robustness but regardless of its resourcefulness, HP users sometimes run into problems.
There could be several reasons for facing this issue, sometimes you may also get stuck in this situation if your Power button is faulty. Apart from this, other factors could be interference of third party software, obsolete drivers, inappropriate Power Settings.
But thankfully, there are some tried and tested measure to get rid of this issue, so without any further delay let’s get started with the discussion.
Also Read: HP Software Framework is not installed in the System error [Steps]
Try these Methods to Troubleshoot Power button lockout Monitor going to sleep
Method 1: Taking the Controls Off
You are likely to face the above mention issue if the Control buttons are locked. So we suggest you to open them.
Here’s how:
Step 1: First of all verify that the monitor is turned off
Step 2: Hold down the menu button for ten to fifteen seconds. The control buttons ought to be unlocked by doing this.
Step 3: Once done then see if the issue resolved or not.
Method 2: Update the firmware
Outdated firmware is one of the prominent reasons for facing this issue. So it’s recommended to update your firmware. To do so, use the following steps:
Step 1: Navigate to the HP Support website > then type in the model number if your Monitor.
Step 2: Now update the firmware on your monitor by following the instructions if there is one available.
Method 3: Perform a Hard Reset
Several users have claimed that performing a hard reset resolved their issue. So you can also give a try to this method.
Here’s how:
Step 1: First of all, turn off the power; unplug the monitor from the power supply
Step 2: Ensure the monitor has used up all of its remaining power, wait for about thirty seconds.
Step 3: Now re-plug the monitor’s power supply and turn it on
Note: If your laptop does not allow you to restart, you may need to start in Safe Mode for these steps:
Method 4: Change the Power button action
If you are still struggling with the above mention issue, we suggest you to change the Power button action.
Here’s how:
Step 1: In order to open the Search Menu, use Windows + S keys, type Control Panel in the text field and click the relevant search result.
Step 2: Tap on System and Security
Step 3: Now click on Change what the power buttons do under Power Options in Windows 11
Step 4: The select from the dropdown menu how you want the computer to behave when the power button is pressed for both On battery and Plugged in. The options usually available are:
#. Do nothing: No action is performed
#.Sleep: The PC is put into sleep mode (default settings on laptops)
#. Hibernate: The PC is put into Hibernate mode
#.Shutdown: The PC is shutdown (default settings on desktops)
#. Turn off the display: Power off all connected displays
Step 5: Select Do nothing and click on Save changes at the bottom
Method 5: Perform a System Restore
Several users have claimed that performing a System Restore resolved their issue, so to proceed with this method follow the below mention guidelines:
Step 1: Use Windows keys, type Control Panel, and click Open
Step 2: Select Large icons as View by and click Recovery
Step 3: Click Open System Restore
Step 4: Select Choose a different restore point and click Next > Now select the restore point and click Next
Step 5: Click Finish to restore the previous settings and Windows will restart.
Method 6: Seek help from HP Support
If none of the above mentioned methods works for you we suggest you to seek help from the HP Customer Service. The experts will provide you the most suitable advice to get rid of the issue.
Bottom Line
We understand that Power button lockout on HP Monitor is an extremely annoying issue and disrupts the work flow. But don’t panic we have provided all the possible fixes to get past the issue.
If in case none of the above mentioned methods works for you in such scenario, seek help from the HP Customer service, they will provide you the most suitable advice to get rid of the situation.
