How to fix Outlook Stuck on the Loading Profile Problem?

Are you dealing with Outlook Stuck on the Loading Profile Problem? We have listed out the best possible solutions for this in this article. Check it now.

Microsoft’s Outlook, though primarily an email, also includes the functions of calendaring, task managing, contact managing, note making, journal logging and web browsing features. Like any other apps, it is not flawless and various issues occur from time to time.

Recently, many people have reported about Outlook Stuck on the Loading Profile Problem. The users are unable to open the app and all the time the Outlook app gets stuck on the Loading Profile Screen. This is very much frustrating issue and people want their urgent fixes.

There are many reasons possible what could lead into this issue and we can’t figure out any particular reason for that. Fortunately, the problem has a remedy. Since the reasons are multiple, multiple solutions are there to resolve the problem that we have discussed below. There is only one solution belongs to you but to find the right one you might  have to try all the samples of  solutions:

Possible solutions for Outlook Stuck on the Loading Profile Problem

Fix 1: Run Outlook as Administrator

We can’t deny this fact that Outlook does not require admin access for its functioning. But, in some cases, they may cause trouble if not running as Administrator. So, the very first thing you should try as the remedy to resolve the Outlook stuck at loading Profile issue to run the app as Administrator:

  • Search for Outlook on the search box,
  • Right-click on the top results and select Run as Administrator,
  • Click YES on the dialog box appears the next, that’s it.

Fix 2: Disconnect the Internet connection

The said problem could be because the Outlook app is trying to access something online but fails. The simple workaround in this case is to force Outlook into offline mode by cutting off the internet. Click on the notification icon on the bottom right to open Action Center, click Network therein and finally, turn off the WI-FI.

To disconnect a LAN connection, just unplug the Ethernet cable from your computer. But, if the Ethernet port is not accessible or you do not want to physically unplug it, you can disable it from the control Panel. Open Control Panel, go to the Network and Sharing Center> Change adapter settings, right-click your Ethernet adapter and finally select Delete option.

Fix 3: End Office related processes

If Outlook Stuck on the Loading Profile Problem continues to occur, you should end the office-related processes in the Task Manager and launch Outlook the next time:

  • Use Ctrl+ Shift+ Esc shortcut to open Task Manager,
  • Search for Office-related processes, select them and then click on End Task,
  • Launch Outlook after successfully doing that and see if the problem is resolved.

Fix 4: Turn off Hardware Acceleration

This is to increase the overall efficiency of a program. You should disable this option if you are using Outlook for older hardware or otherwise it will stick on loading:

  • Press Win+ R, type in and hit Enter,
  • Once Outlook open in Safe mode, click on File tab and head to the Options,
  • In this window, go to Advanced tab,
  • Scroll down to select Display,
  • Check the Disable Hardware graphic acceleration option therein,
  • Finally, click on the Ok button. Close Outlook and launch it normally the next time and see if the problem persists.

Fix 5: Repair corrupted files

If the problem remains, check for the possibility of one or two Outlook files are corrupted. You can easily repair them using the below steps:

  • Right-click on Outlook and select Properties,
  • Go to the Shortcut tab and click on Open File Location,
  • In the Installation Directory, locate SCANPST.EXE and open it,
  • Microsoft Inbox Repair Tool will open and ask you to scan and repair,
  • Click on the Browse option and navigate to the below directory:


Here username should be replaced with your own username

  • Click on the profile you want to repair and then click Start button,
  • The profiles are stored as OST files. The program will scan the file for errors,
  • Once the scanning and repairing process is complete, click OK,
  • Launch Outlook and check if Outlook Stuck on the Loading Profile Problem is now resolved.

Fix 6: Fix Office related files

If the previous solution does not work, you should repair Office related files. You can do this through Control Panel. Here are the required steps:

  • Open Control Panel simply by searching by its name on the search bar and clicking on the match result,
  • In the Control Panel, select Programs and Features,
  • From the list appears, find Microsoft Office and click on it,
  • Click on Change option in the windows appear next,
  • In the windows that open, select Quick Repair and finally click Repair option.

Fix 7: Create a New Outlook Profile

If none of the solutions work and you still encounter Outlook Stuck on the Loading Profile Problem, you should consider of creating a new profile and make it the default:

  • Open Control Panel and click on Mail,
  • In the Mail Setup window, click Show Profiles,
  • In the windows appear next, click Add,
  • Type in the name of your profile, configure your mail settings and then click Next option,
  • Once the new profile is set, change Always use this Profile form Outlook to your new profile,
  • Click Ok button and launch the app to enjoy uninterruptedly.


That’s all! We have provided all possible fixes for Outlook Stuck on the Loading Profile Problem. Hope so, these methods work in your case. If you continue to receive problem, make sure you use PC Repair Tool to check for possible Windows related issues and get their automatic repair.