If you are dealing with the problem where your network adapter keeps disconnecting from the router ad drops the connection, here are different troubleshoot solutions that you should try so as to make them work as they should.
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To get the best out of the home network, WI-FI access is required. However, it seems like the users who to turn to an external USB WI-FI adapters frequently run into issues. They are not able to maintain the enduring connections and there is no reason why that is the case.
For that purpose, you should either use the recommended tool or follow the below manual troubleshoot steps that should help you in getting the required fix:
Possible fixes for network adapter keeps disconnecting
Fix 1: Check Hardware
To initiate with, you should confirm that your USB WI-FI Adapter is actually functional. Use it on another PC to verify it. If it is not working on another computer and various other PCs before putting the last nail into the coffin, then none of the methods below would help you in getting rid of the issue.
If it is found to be working on another PC, you can continue with the below methods. Also, you should make sure with trying different USB ports before you finalizing that the hardware is not working. Due to frequent bad support, USB 3.0 will work exclusively on 5 GHz band, while USB 2.0 is predestined to run on 2.4 GHz.
Fix 2: Update the drivers
Almost all USB WI-FI Adapters come with a installation disk with supporting software. But, because of lack of compatibility with the legacy Motherboards, even the driver provided by the OEM does not work. Furthermore, a lot of OEMs advise users to use generic drivers and skip the distinctive supporting software.
So, there are two possible ways how you can address the issue network adapter keeps disconnecting. First is to uninstall and reinstall the driver using Windows update and second is to download the drivers manually. Here is how you can do this from the Windows Update:
- Right-click on Start button and select Device Manger from the menu,
- Navigate to Network Adapters and expand this section,
- Right-click on USB WI-FI Adapter from the list and select Uninstall device,
- Restart your PC by keeping the USB device plugged,
- The new driver will automatically install.
You can update the driver directly from Device Manager. To do that, you should navigate to the Network adapters from the previous method and then right-click on your USB WI-FI Adapter and choose Update driver. Next, click on Browse my computer for driver software and select Let me pick from a list of available drivers on my computer in the opened window. Choose the alternative driver and install it.
Alternatively, you can use any third party driver updating tools. The benefit of using such tools is that you will save a lot of time and ensure that the entire process is error-free. Driver updater software can identify missing or damaged drivers and fix them automatically. It is designed to match your drivers with your hardware and so you don’t have to worry about that. Here is the download link of one such tool.
Fix 3: Check Power Settings
Another possible reason why network adapter keeps disconnecting leads to the Power Settings. Their main motive is to preserve the power consumption by disabling certain features of the USB WI-FI Adapter. To get the problem resolved, make sure that all related options are disabled:
- Right-click on Battery icon on the Notification area and click on the Power options,
- Select Change Plan Settings,
- Now, click on Change advanced power settings,
- Under the USB Settings, expand USB selected suspend settings,
- Disable this option for both the devices and confirm the changes,
- Next, right-click on Start and from the Power user menu, select Device Manager,
- Right-click on USB root USB hub and open properties,
- Go to the Power Management tab and uncheck Allow the computer to turn off this device to save power box,
- Confirm the changes on every port and then restart your PC,
- At the final step, once again open Device Manager,
- Expand Network Adapters,
- Right-click on USB WI-FI Adapter and open Properties,
- Now, under the Power Management tab, uncheck the Allow the computer to turn off the device to save power box.
- Now, from the Advanced tab, Selective suspend and disable it,
- That’s it! That should resolve the problem.
Conclusion
That’s all We have provided all possible fixes for network adapter keeps disconnecting. Hope so, these fixes are helpful for you in getting the required fix. Comment down below in case of any queries, questions and suggestions regarding the article.