Acrotray.exe is an extension file for Adobe Acrobat – the software that helps users in viewing, creating, manipulating, printing and managing their files in PDF format. The .exe file used as a supportive file for the application to convert documents to portable document format or PDF.
Being an extension file, acrotray.exe contains step-by-step instruction that computer system follows to execute the said operation. This file may be not safe; it can sometimes be affected by malicious software or in some cases a malicious malware might pretends to be the executable file.
However, other factors could also affect the normal functioning of the acrotray.exe file and causes acrotray.exe application error. These could be corrupted download or installation of Adobe Software, conflict arises due to other software running on system, the exe file corruption due to virus infection or mistakenly Acrotray.exe file deletion.
In any of these cases, you would encounter with the following errors:
- “AcroTray.exe has stopped working.”
- “AcroTray.exe is not running.”
- “AcroTray.exe failed.”
- “AcroTray.exe has encountered a problem and needs to close. We are sorry for the inconvenience.”
- “Cannot find AcroTray.exe.”
If Acrotray stopped working, you are not able to work with the PDF file properly on your PC. You can fix the issue simply by adjusting your startup settings and disabling certain applications. In case of the problem caused by malware, you have to delete that problematic malware from your PC. Check the detailed solutions mentioned below.
Different fixes for acrotray.exe application error
Here are the different troubleshoots that you should try in order to ascend the difficulties:
Fix 1: Check for system infection
Make ensure the Acrotray.exe file running on your system is not a malicious malware or some malicious malware did not affect its function. You can use any security suites of your choice. After the download, run it and examine the active Acrotray process on your system. Remove it if its functions found to be suspicious.
Fix 2: Disable AcroTray file
- Open search bar, type in msconfig to open System Configuration page,
- Go to the Startup tab, click on the Acrotray icon therein and select Disable button.
- Select Apply and then confirm with OK.
If acrotray.exe application error continues, then proceed to further fixes below.
Fix 3: Stop Acrotray.exe (stop its startup)
The exe file automatically activates with each OS reboot. It might drain much of the CPU and memory that can slow down the performance of the system. Since it is a rarely used feature in our daily life, open it when there is a need will be good than keep it running always for no reason. Here are steps to stop it from automatically starting up every time the computer starts:
- On the Windows menu, type in services,
- Choose Run as Administrator from the pop-up windows,
- Search for Abode Acrobat Update and Adobe Genuine Software integrity services,
- Right-click on them and go to their properties one-by-one,
- Change the startup type to Manual for both,
- Go to the Task Manager the then, access the Startup tab and terminate Acrotray.exe file,
- Restart Windows after completing all these steps and see the then if the issue is gone.
Fix 4: Update Adobe Acrobat
A staff at the Adobe forum released a statement saying that the fixes for the AcroTray.exe application error is now available via the upgrade available to the app. The affected users are asked to open Acrobot or Read DC and visit the Help> Check for updates to make sure that they have the latest patch installed on their system.
Conclusion
That’s all! The above are the all possible fixes that help you in getting rid of the acrotray.exe application error. Since PC errors are very common, you should require having an automatic tool to deal with such cases. PC Repair tool will help you in this. Here is its direct download link.
It will repair any common computer errors, protect your system from file loss, malware, hardware failure, and also optimize your system for maximum performance. You can fix any issues just by three steps – by downloading the tool, running system scan using it, and taking the necessary actions to repair damages.