What is ‘Fingerprint Reader not working this option is currently unavailable’ error in Windows 10/11?
In this article, we are going to discuss on How to fix Fingerprint Reader not working this option is currently unavailable in Windows 10/11. You will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.
‘Windows Hello’: Windows Hello is more personal way to sign in to your Windows 10/11 device with just a lock or a touch. You get enterprise-grade security without having to type in password. It uses biometric authentication- you sign-in with your face, iris, or fingerprint/PIN into your Windows computer, Windows Hello requires specialised illuminated infrared camera for facial recognition or fingerprint reader which supports the Windows-Biometric Framework.
However, several users reported they faced Fingerprint Reader not working this option is currently unavailable warning error when they tried to use Windows Fingerprint Reader -Windows Hello on their Windows 10/11 computer. There could be several reasons behind the issue including the issue with hardware attached/connected to computer, corrupted/outdated device drivers, incorrect settings, software conflicts and others.
You should make sure all device drivers are properly installed in your computer and are up-to-date to latest & compatible version in computer, and also make sure Windows OS is up-to-date to latest version. If not, you can try to fix the issue by updating Device Drivers and Windows OS in computer. It is possible to fix the issue with our instructions. Let’s go for the solution.
How to fix Fingerprint Reader not working this option is currently unavailable in Windows 10/11?
Method 1: Fix Fingerprint Reader not working this option is currently unavailable with ‘PC Repair Tool’
‘PC Repair Tool’ is easy & quick way to find and fix BSOD errors, EXE errors, DLL errors, problems with programs/applications, malware or viruses issues, system files or registry issues, and other system issues with just few clicks.
Method 2: Update Windows OS
Updating Windows OS to latest version can resolve the issue. Let’s try.
Step 1: Open ‘Settings’ App in Windows PC via Windows Search Box and go to ‘Update & Security > Windows Update’ and click ‘Check for updates’ button
Step 2: Download and install all available updates in Windows computer and once updated, restart your computer and check if the issue is resolved.
Method 3: Update Device Drivers in Windows PC
Updating Device drivers to latest & compatible version can resolve the issue. Let’s try.
Step 1: Open ‘Device Manager’ in Windows PC via Windows Search Box and look for the device driver show Yellow Exclamation Mark on it
Step 2: Right-click on device driver you want to update and select ‘Update Driver’, and follow on-screen instructions to finish update. Repeat the same step to update all other necessary drivers. Once updated, restart your computer and check if the issue is resolved.
Download or reinstall Device Drivers Update in Windows PC [Automatically]
You can also try to update all Windows drivers including graphics card driver, network driver and all other device driver update using Automatic Driver Update Tool. You can get this tool through button/link below.
Method 4: Remove your fingerprinter reader
Step 1: Open ‘Settings’ App in Windows PC and go to ‘Accounts > Sign-in Options’
Step 2: Make sure that you have PIN set up. If not, set up your PIN now. Windows Hello requires a PIN in case Windows Hello doesn’t work properly.
Step 3: Select ‘Windows Hello Fingerprint’ and click ‘Remove’
Step 4: Click ‘Get started’ and follow on-screen instructions to add your fingerprint again and once done, restart your computer and check if the issue is resolved.
Method 5: Change your PIN
You can change PIN of your Windows Hello Fingerprint in order to fix the issue.
Step 1: Open ‘Settings’ App in Windows PC and go to ‘Accounts > Sign-in Options’
Step 2: Select ‘Windows Hello PIN > Change’ and follow on-screen instructions to change old PIN to new one
Step 3: Or you can click ‘Remove’ and enter Microsoft Account password to confirm and then click ‘Add’ to set the new PIN. Once PIN is updated, check if the issue is resolved.
Method 6: Disable ‘Save Power’ mode for ‘USB Ports’
You can also try to fix the issue by disabling Save Power mode for USB ports.
Step 1: Open ‘Device Manager’ in Windows PC via Windows Search Box and expand ‘Universal Serial Bus Controllers’ category
Step 2: Double-click first ‘USB Root Hub’ device in list to open its properties. Click ‘Power Management’ tab, uncheck ‘Allow the computer to turn OFF this device to save power’ checkbox and hit ‘Apply > Ok’ to save the changes
Step 3: Repeat the same steps for each USB Root Hub device and once done, restart your computer and plug your USB device back into your computer, and check if the issue is resolved.
Method 7: Make sure Biometrics is enabled
Step 1: Open ‘Local Group Policy Editor’ app via Windows Search Box in Windows PC and go to ‘Computer Configuration, select Administrative Templates > Windows Components’
Step 2: Select ‘Biometrics’ and double-click ‘Allow the use of Biometrics’ to open its Properties
Step 3: Select ‘Enabled’ and click ‘Apply > Ok’ button to save the changes. Repeat the same steps for “Allow users to log on using biometrics” and “Allow domain users to log on using biometrics“ and enable it
Step 4: Once done, restart your computer and check if the issue is resolved.
Method 8: Disable Fast Startup
Step 1: Open ‘Settings’ app in Windows PC and go to ‘System > Power & Sleep > Additional Power Settings’
Step 2: Click ‘Choose what power buttons do > Change settings that are unavailable’ and uncheck ‘Turn ON fast startup’ option
Step 3: Finally, click ‘Save Changes’ to save the changes and then shutdown your computer completely. After few seconds, turn ON your computer and check if the issue is resolved.
Method 9: Reinstall Fingerprint Software
If the issue is still persist, you can fix the issue by reinstalling Fingerprint software in computer.
Step 1: Open ‘Control Panel’ in Windows PC via Windows Search Box and go to ‘Uninstall a Program > Programs & Features’
Step 2: Right-click on Fingerprint software and select ‘Uninstall’ to uninstall it and after that, restart your computer
Step 3: After restart, download and reinstall fingerprint software and check if the issue is resolved.
Conclusion
I am sure this post helped you on How to fix Fingerprint Reader not working this option is currently unavailable in Windows 10/11 with several easy steps/methods. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.
