What is ‘Alexa Error 10 2 17 5 1’ in Echo Dot?
In this article, we are going to discuss on How to fix Alexa Error 10 2 17 5 1 in Echo Dot. You will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.
‘Alexa Error 10 2 17 5 1 in Echo Dot’:
Echo Dot or Amazon Echo Dot is voice-controlled smart speaker with integrated Amazon Alexa support. It control thousands of great smart home devices like your smart plugs or thermostats, connect with Alexa devices outside your home, or function as a Bluetooth speaker. On other hand, Alexa is Amazon’s AI based on cloud service which is basically a voice service that is used by many users in Amazon Echo Dot and Amazon Echo.
However, several users reported they faced Alexa Error 10 2 17 5 1 in Echo Dot while they tried to register their Amazon device to the server. This issue indicates you are unable to register your device Amazon Echo or Amazon Echo Dot device to the Alexa’s server for some reasons. Sometimes, this type of issue is occurred due to some temporary issues in Amazon Echo Dot device. You can fix the temporary issues just by restarting your device and after restart/reboot, check if it works for you toward resolving the issue.
This issue can be occurred due to issue with internet connection, device incompatibility issues, outdated Echo Dot firmware software, and other issues. One possible way to fix the issue is to update Amazon Echo Dot Software to latest & compatible version, but there is also some other possible solutions to fix. It is possible to fix the issue with our instructions. Let’s starts the discussion.
How to fix Alexa Error 10 2 17 5 1 in Echo Dot?
Method 1: Restart Amazon Echo Dot
This issue can be occurred due to some temporary issues in Echo Dot device. You can fix the temporary issues just by restarting your Echo Dot device in order to fix this error. To do so, you need to unplug power adapter from power outlet and wait for about 15-30 seconds, and then connect the power adapter back-in, and light on the device will start that indicates the device is started, and now check if the issue is resolved.
Method 2: Check internet connection
This issue can be occurred due to some issue with internet connection and speed. You can fix the internet connection issue just by restarting/resetting your network device like router, modem or WiFi device, and then check if the issue is resolved. Also, you can try another using another network device/WiFi in order to fix the problem.
Method 3: Fix network overlapping
This issue can be occurred due to network overlapping. It might possible you have many network devices connected with Amazon Echo Dot device that’s why the conflict with connecting to internet for Echo Dot device is occurred. You can fix the issue by turning OFF all network devices except one which you are using for Amazon Echo Dot registration processes, and then check if the issue is resolved.
Method 4: Verify Echo Dot device compatibility
You should make your device is compatible with Amazon Echo Dot if you don’t want to face this type of issue. You should check for following lists of compatible devices and check if your device is compatible.
- Amazon Fire TV: FireOS version 5.3.3 or higher
- Android: Version 6.0 or higher.
- iOS and Mac OS: Version 11.0 or higher.
- PC: Latest version of Google Chrome browser.
Method 5: Update Echo Dot Software
One possible way to fix the issue is to update Echo Dot Software to latest version.
Step 1: Open ‘Alexa’ app in your phone and go to ‘Devices’
Step 2: Tap ‘Amazon Echo Dot Device’ you are using, scroll down and tap ‘Software Update’ and install the available update for Echo Dot. Once done, check if the issue is resolved.
Method 6: Deregister Amazon Echo Dot device
Another way to fix the issue is to deregister Echo Dot device.
Step 1: Open your browser and visit ‘Amazon’ official site, and click ‘Hello, (Username) Account & Lists’ and select ‘Manage your Content and devices’
Step 2: Select ‘Devices’ from top menu and select ‘Settings’ in left-pane, and click ‘Echo Dot Device’ to deregister, and confirm the prompt by selecting ‘Deregister’ button.
Step 3: Once done, retry sign into your account and check if the issue is resolved.
Method 7: Contact Amazon Customer Support
You can also try to fix the issue by contacting Amazon Customer Support for your system. You can report your problem to them and ask for the solution. Hope your problem will be resolved by Amazon Customer Support official.
Conclusion
I am sure this post helped you on How to fix Alexa Error 10 2 17 5 1 in Echo Dot with easy ways. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.
