How to remove smartwebapp.exe from Windows 10?

Many users are asking for assistance on a process named smartwebapp.exe using a high amount of CPU resources. Among them, there are some who have been reporting about System Error caused it. After investigation, we found that this is an executable file encountered on Windows 7, 8.1 and 10.

It turns out that smartwebapp.exe belongs to a program called Smartweb, developed by Soft Brain Technologies. The company has earlier being found delivering applications with Adware, ad-supporting programs.

Smartweb is marked as an add-on that shows advantageous offers on the web. Upon getting inside, it starts showing various pop-ups with coupons and competitive prices for sites that users visit. However, in reality, it is very intrusive and will only display ads whether you want them or not.

You would expect to see ads in the form of pop-ups, banners, in-text ads and other forms of advertisements. The majority of these ads aim you to install some shady toolbars, optimizing utilities and other products with the main motive to generate revenue.

These all are the reasons why Smartweb is being considered as potentially unwanted app. While it is not being considered as fully flagged virus, its presence within system is always considered as entirely unsafe.

In some cases, these PUAs can cause pop-ups, redirect your browser and even alter your default search engine. Some of the PUAs may also track your web browsing session and monitor day to day browsing behaviors.

People often Install such apps unintentionally, although they can get installed being bundled with other software. For all these reasons, you should step to its removal. Below, we have provided complete guide how you can remove smartwebapp.exe and associated adware.

Easy steps to remove smartwebapp.exe

Removing a PUA is never easy. To ensure that no residue left behind, you should have to perform its removal process in three steps as provided below:

Step 1: Uninstall SmartWeb parent application

At the very first, you would have to identify and uninstall the parent application, SmartWeb. Here is a quick guide how you can uninstall it:

  • Press Win+ R, type appwiz.cpl and hit Enter,
  • In the opened Programs and Features window, scroll down to the list of the installed apps and look for the suspicious program,
  • Once, you find the culprit, right-click on it and select Uninstall,
  • Follow the on-screen instructions and restart your computer.

Step 2: Remove Extension/ Add-on from browsers

Your next step is to take appropriate steps to ensure that the web browsers are free from any files associated with SmartWeb. Doing this is different on different web browsers. Here, we have covered the most used web browsers:

Internet Explorer

  • Press Win+ R, type inetcpl.cpl and hit Enter,
  • In the opened Internet Properties, click on Advanced,
  • Then, click on Reset button at the bottom of the screen.


  • Open File Explorer and navigate to the below location:

C:\Users\*Your Username*\AppData\Local\Google\Chrome\Application\User Data

(Here, Replace Your Username with your username)

  • Right-click on the Default folder and select Rename,
  • Rename the Default folder as Default2 or something else of your choice to force Chrome to create a new folder at the next startup.


  • Open Firefox, click on the action bottom at the top and then click Help.
  • Choose Troubleshooting,
  • Click on the Refresh Firefox and wait for the process to complete,
  • Restart your computer once the process is complete.

Step 3: Perform a full system scan

Finally, you should scan your system to ensure that there is file related to smartwebapp.exe left behind in the system and the browser level and to check for the possibility of other malware infection.  You can use the Malwarebytes, an entirely free AV solution.

 If the problem continues, we recommend you employ PC Repair Tool. This tool will scan the repository to replace the corrupt and missing files. This works in most of the cases where the issue is caused due to system corruption. It has also known for its optimizing capability. Here is its direct download link.


That’s all! We have provided all detailed information regarding smartwebapp.exe file. It is an executable file associated with an adware infection. It is completely useless file and you should consider of removing it. The steps provided above are helpful for you to perform the removal process, though you can use the recommended tools for the automatic solution.