What is ‘Windows Hello not working’ issue in Windows 11?
In this post, we are going to discuss on How to fix Windows Hello not working Windows 11. You are provided with easy steps/methods to resolve the issue. Let’s starts the discussion.
‘Windows Hello not working’ issue:
It is common Windows Problem considered as Windows Hello issue. This issue is usually occurred whenever you try to use Windows Hello feature in your Windows 11 computer. This issue is sometimes appeared with error message saying ‘Something went wrong’ or ‘Something went wrong with Windows Hello’. This error is mostly occurred when you try to unlock your screens using Windows Hello.
If you are not aware, Windows Hello is biometric sign-in mechanism that uses a near-infrared (IR) imaging camera or a fingerprint sensor instead of a password to identify you. However, several users reported they faced issue while using Windows Hello in Windows 11 computer. The possible reasons behind the issue can be incorrect Windows Hello PIN you are entering, corrupted/outdated drivers for imaging and biometric devices, incompatible or unavailable required devices, biometric devices are malfunctioning, and other issues. Let’s go for the solution.
How to fix Windows Hello not working Windows 11?
Method 1: Fix Windows Hello not working issue with ‘PC Repair Tool’
‘PC Repair Tool’ is easy & quick way to find and fix BSOD errors, EXE errors, DLL errors, problems with programs/applications, malware or viruses infections in computer, system files or registry issues, and other system issues with just few clicks.
Method 2: Turn ON Windows Hello in Windows 11
Step 1: Open ‘Settings’ app in Windows PC via Windows Search Box and go to ‘Accounts’, and click ‘Sign-in Options’
Step 2: You can now turn ON Windows Hello and set the biometric or PIN.
Method 3: Reset the facial recognition and fingerprint options
Step 1: Open ‘Settings’ app in Windows PC and go to ‘Accounts > Sign-in Options’
Step 2: Locate ‘Facial Recognition’ and ‘Fingerprint Recognition’ option, and choose one throwing errors, and click ‘Remove’
Step 3: Now, click ‘Set up’ and follow on-screen instructions to set up new facial and fingerprint recognition, and then restart your computer, and check if the issue is resolved.
Method 4: Reinstall biometric driver
Step 1: Open ‘Device Manager’ app in Windows PC via Windows Search Box and expand ‘Biometric Devices’ category
Step 2: Right-click on your biometric device, and select ‘Uninstall Device’ to uninstall it and after that, restart your computer
Step 3: Restarting your computer will automatically reinstall the driver for the device, and then check if the issue is resolved.
Download or reinstall Biometric device driver update in Windows PC [Automatically]
You can also try to update all Windows drivers including Biometric device driver using Automatic Driver Update Tool. You can get this tool through button/link below.
Method 5: Uninstall and reinstall Windows Hello Feature
You can also try to fix the issue by uninstalling and reinstall Windows hello feature in Windows 11 computer.
Step 1: Open ‘Settings’ app in Windows PC and go to ‘Apps > Optional Features’ and search for ‘Windows Hello’ in search bar
Step 2: Click it and click ‘Uninstall’ to uninstall it
Step 3: Now, open ‘Settings’ app again in Windows PC and go to ‘Apps > Optional Features’, and search for ‘Windows hello’
Step 4: Move to add an optional feature and click ‘View Features’, search for ‘Windows Hello’ and then install it. Once done, restart your computer and check if the issue is resolved.
Conclusion
I am sure this post helped you on How to fix Windows Hello not working Windows 11 with easy ways. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.
