What is ‘Microsoft Teams error code 500’ in Windows 10/11?
If you are experiencing ‘Microsoft Teams error code 500’ error while trying to login into Microsoft Teams client in your Windows 10/11 computer, then you are in right place for the solution. Here, you will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.
‘Microsoft Teams’: Microsoft Teams is proprietary business communication platform designed & developed by Microsoft as part of Microsoft 365 family of products. Microsoft Teams is replacing other Microsoft-operated business messaging and collaboration platforms including Skype for business and Microsoft Classroom. Microsoft Teams is available for Microsoft Windows, Linux, MacOS, iOS, and Android OS based devices. It can also be accessed in your favorite browsers.
However, several users reported they faced ‘Microsoft Teams error code 500’ problem while they tried to login into Microsoft Teams client in their Windows 10/11 computer. This error prevents you from logging-in into Microsoft Teams in your device for some reasons. One possible reason behind this error can be corrupted Microsoft Teams entries in ‘Credential Manager’ in your Windows computer. Let’s see what is Credential Manager.
‘Credential Manager’ in Windows computer: Credential Manager is Windows built-in utility considered as Digital Locker where Windows stores login information/credentials like usernames, passwords and addresses. This information can be saved by Windows for use on local computer, on other computers in same network, servers or internet locations like websites. This data can be used by Windows itself of by apps/programs like File Explorer, MS Office, Skype, Virtualization software and so on. It is quite simple to open ‘Credential Manager’ in Windows computer. To do so, you need to open ‘Control Panel’ in computer and go to ‘User Accounts (and Family Safety) > Credential Manager’.
As mentioned, ‘Microsoft Teams error code 500’ problem is usually occurred due to corrupted Microsoft Teams entries in Credential Manager in your Windows computer. So, you can try to fix the issue by deleting Microsoft Teams credentials in Credential Manager. Make sure you have deleted all entries relating to Microsoft Teams in Credential Manager and once done, restart your computer and check if you can login into Microsoft Teams clients without any issue.
Another reason behind this issue can be corrupted cookies, cache or temporary files of your browser. In such case, you can try to fix the issue by clearing your browser cache or browser history. This error can also be occurred due to problem in your Microsoft Teams client app itself like corruption in cache or data of Microsoft Teams, or corrupted our outdated Microsoft Teams client app. In such case, you can try to resolve the issue by resetting Microsoft Teams app or reinstall Microsoft Teams of latest version in your computer. Let’s go for the solution.
How to fix Microsoft Teams error code 500 in Windows 10/11?
Method 1: Fix ‘Microsoft Teams errors’ with ‘PC Repair Tool’
‘PC Repair Tool’ is easy & quick way to find and fix BSOD errors, EXE errors, DLL errors, problems with programs/applications, malware or viruses issues, system files or registry issues and other system issues with just few clicks. You can get this tool through button/link below.
Method 2: Log out from Microsoft Teams Client app and then login again
One possible way to fix this issue is to log out of Microsoft Teams Client App and then log back in after. To do so, you need to right-click on ‘Teams’ icon located on ‘System Tray’ in taskbar and select ‘Sign Out’ option to log out. After that, close the Microsoft Teams app and then re-open it and try logging-in into your account and check if it works.
Method 3: Delete Microsoft Teams credentials in Credential Manager in Windows 10/11
Corrupted Microsoft Teams entries in Credential Manager utility in your Windows computer could be another possible reason behind this error. You can try to fix the issue by deleting all entries relating to Microsoft Teams in Credential Manager.
Step 1: Open ‘Task Manager’ in your Windows computer and close all running applications.
Step 2: Now, type ‘Credential Manager’ in Windows Search Box and open it from results appear
Step 3: In ‘Credential Manager’, from two tabs including ‘Web Credentials’ and ‘Windows Credentials’, select the latter, scroll down to find entry relating to Microsoft Teams.
Step 4: Expand MSTeams entry and click on ‘Remove > Confirm’ to delete the credentials of Microsoft Teams. Make sure you have deleted all entries relating to Microsoft Teams.
Step 5: Once done, restart your computer and check if the error is resolved.
Method 4: Clear browser history
This issue can also be occurred due to corrupted browsing-history, cache, cookies or temp files of your browser. If you are using Microsoft Edge browser to access Microsoft Teams, then you can clear browser cache and history of Edge browser in order to fix the issue.
Step 1: Open ‘Edge’ browser and select ‘Settings and more > Settings > Privacy and Services’
Step 2: Now under ‘Clear browsing data’, click on ‘Choose what to clear’ option
Step 3: Select ‘All Time’ from ‘Time Range’ dropdown, and select all checkboxes, and then hit ‘Clear Now’ button to clear the data
Step 4: Once done, restart your browser and check if the error is resolved.
Method 5: Clear Microsoft Teams cache
Corrupted cache of Microsoft Teams could be another possible reason behind this error. You can clear cache of Microsoft Teams client app in order to fix the issue.
Step 1: Press ‘Windows + R’ keys on keyboard, type ‘%appdata%’ in the opened ‘Run’ dialog box and hit ‘Ok’ button to open ‘AppData’ folder
Step 2: Once you are inside correct folder, find and open ‘Microsoft > Teams’ folder
Step 3: Select all items inside ‘Teams’ folder and delete them. You can also delete entire ‘Teams’ folder.
Step 4: Once done, restart Microsoft Teams app and check if the error is resolved.
Method 6: Reinstall Microsoft Teams client app in Windows 10/11
If the issue is still persist, then you can try to fix the issue by uninstalling Microsoft Teams completely from computer and then reinstall latest version of it from official site.
Step 1: Open ‘Settings’ App in Windows 10 and go to ‘Apps > Apps & Features’
Step 2: Find and select ‘Microsoft Teams’, and select ‘Uninstall’. Follow on-screen instructions to finish uninstall.
Step 3: Now, follow above method to delete cache of Microsoft Teams app in computer to remove everything associated to Microsoft Teams, and after that, restart your computer.
Step 4: After restart, open your browser and download & install Microsoft Teams from Microsoft Official website in your computer. Once installed, launch Microsoft Teams app and check if you can login into your Microsoft Teams account without any error.
Conclusion
I am sure this post helped you on How to fix Microsoft Teams error code 500 in Windows 10/11 with several easy steps/methods. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.
