People have recently reported about computer won’t wake up from sleep windows 10 issue. They said the light turns on when the computer is turn on but the screen remains black. In this article, a series of steps are mentioned by which you can try to troubleshoot the issue.
This issue can be some serious consequence especially when you are working on something very important project. You have to lose all the work and restart the computer to apply the fixes provided. Before we move to the technical solutions, we advice you check these handy tips:
- Use the power button to wake the system up from sleep and not the keyboard and mouse. If it turns on using the power button, you should check if the devices (keyboard and mouse) are set to the Allow this device to wake the computer and that the USB wakeup support in the BIOS is enabled,
- Unplug the external graphics, if any and then start up your system to confirm if any Graphic card is faulty,
- Try clean boot windows to verify if any other programs are causing the problematic,
- Check the RAM settings/ components to make sure that these are working as expected.
Possible solutions for computer won’t wake up from sleep windows 10
Solution 1: Replace the Sleep into Hibernate
One of the solutions that works most of the cases is to change the function of sleep into hibernate so that the computer hibernate instead of sleeping when you close the lid or press the power button:
- Press and hold Windows and then press Key to open Settings app,
- Select the menu of settings present on the left,
- Select Power and sleep the then and choose Advanced power settings option,
- Click on Choose what the power buttons do from the list of the options available on the left,
- On the new menu appears, perform these changes on both the options (On battery and Plugged in):
When I press the power button: Hibernate
When I press the sleep button: Turn off the display
When I close the lid: Sleep
- Click on Save button and navigate back to the previous page,
- Now, click on Choose what closing the lid does option,
- Apply these changes to both the options (On battery and Plugged in) there as well:
When I press the power button: Hibernate
When I press the sleep button: Turn off the display
When I close the lid: Sleep
- Save these changes and navigate back to the previous page again,
- Now, navigate to the power option menu,
- From the different plans available there, select your plan,
- Then, click on Change Plan Settings present in front of it,
- In the new window appears, navigate to the near button and click on Change advanced power settings,
- A small pop-up window appears thereafter, navigate to the near button and select the power button and lid,
- Apply these changes on both battery and plugged in:
Lid close action: Sleep
Power button action: Hibernate
Sleep button action: Turn off the display
- Press Ok and exit the page finally. Then restart the device and see if the problem has been resolved.
Solution 2: Downgrade Intel Management Engine components driver version
When you download Intel Management Engine Interface Driver version 9 or 10, you exploit the show or hide updates package so that the system won’t install the version 11. You have to pause the update service of your system using the service menu to ensure that windows don’t automatically install the version 11 itself:
- Type services.msc to launch services on windows,
- Once in services, locate Windows update, right-click on it and select properties,
- Click the Start Type button after then and select Manual from the available options,
- Press Ok to save changes and exit and Restart the device the then,
- Navigate to the HP’s official drivers’ download site and enter the model of your system,
- Once you select the model of your system, you are redirected to the drivers’ page. Expand the Driver-chipset option there and download Intel Management Engine Components Driver, and install it,
- Once after that, download the Windows 10 show or hide updates package from Microsoft,
- Now, run the download packages. The windows then start scanning the system and provide you two options from which you have to select the one that says Hide updates,
- In the next window, select Intel Management Engine components driver and hide it to don’t update the 11th edition,
- Now, type services.msc to launch the services window again and go to the Windows’ properties,
- Click on Start Type option there and select Automatic from the listed options,
- Restart the device and check if your computer goes to sleep correctly.
Solution 3: Check the attached devices’ compatibility
If you just experiencing the computer won’t wake up from sleep windows 10 issue once after the Windows upgrade to version 10, it is probably because of non-compatible devices connected to your system. Many manufacturers take time to roll out the required updates for their equipment to complete compatible with the newer version of Windows. The devices could be your printer or gaming console or etc. Go to the manufacturer’s official page and confirm the compatibility.
Solution 4: Change the sleep settings
You can try changing the wake up time settings from the power settings so that your computer wakes up whenever it goes into sleep mode and option is enabled:
- Right-click on Windows icon on your screen and select settings,
- Click on the menu of system there and choose Power and sleep,
- Now at the right side, click on Additional power settings,
- Select your plan and then click on change plan settings,
- In the new window appears, click on change advanced power settings,
- Select sleep in the next window, expand the Allow wake timers category and enable it for both the options (on battery and plugged in),
- Save the changes and exit. Restart the device after then and see if the problem is solved.
Solution 5: Change Deep Sleep Function
Deep Sleep Function in Windows 10 saves all the data before sleeping so when it starts up, it can directly load and start much faster. The CPU does not work in that case and this increases the battery life and performance as well. It is possible that this function does not support on your system. Confirm this from the computer manufacturer’s site. If it doesn’t disable this function from the BIOS settings- restart the computer and navigate to the Setup> Config> Power> Intel Rapid Start Technology and then Disable this setting and also make sure the hybrid sleep is disabled in the BIOS.
Solution 6: Update your Display Drivers
The sleep mode function uses the graphic hardware on loading to provide the required GUI. If the graphic derivers are not installed correctly or get corrupted, this may cause the computer won’t wake up from sleep windows 10 issue. Restart your device in safe and delete all currently installed drivers on the display card. Restart the device at next and the default display drivers would automatically be installed upon the detection of your display hardware:
- Boot your device in safe mode and then right-click on the Windows key and select Device Manager option,
- Expand the Display adapters section and right-click on your display hardware and select Uninstall device,
- Confirm your action by clicking OK on the next dialog box appears,
- Restart your device after that and Press on Windows+ S to launch the start menu’s search bar,
- In the dialogue box, type window update, and click on the matched search item,
- Once in the update settings, click on button says Check for updates. Now the windows automatically check for updates and install them.
Solution 7: Use CMD to disable Windows Sleep
You can disable the Windows sleep function using command prompt. If this method does not work, then you can easily reverse the changes by changing the off with on:
- Press Windows + S to launch Search bar from the start menu, type command prompt, right-click on it and choose run as administrator,
- Type in the below command there and press enter:
Powercfg –h off
- Restart the device and see if the problem got solved.
Solution 8: Run the Power- Troubleshooter
Power Troubleshooter is utility developed by Microsoft to check the power settings and locate discrepancies. If the troubleshooter finds some settings which are causing the issue, it will automatically fix them and inform you:
- Press Windows+ S to launch search bar, type in troubleshoot and click on the matched result,
- Select Power button over there and then click on Run the troubleshooter,
- Windows will then scan the system and detect the problems. Wait for the process is complete,
- Restart the device when finished and check if the problem persists.
Solution 9: Update BIOS
BIOS play an important role in sleep functionality of your system. An outdated BIOS can be incompatible with the OS and thus cause the non-waking of the system from sleep. In this case, update the BIOS to the latest version would solve the issue. We warn you that you should proceed this at your own risk as updating the BIOS is more technical step and if done wrong, you may brick your system and cause the everlasting damage.
Solution 10: Try Registry Fix
Sometimes, certain registry settings need to be alerted to get this function to work properly. Thus, in this step, you should start reconfiguring the connected standby:
- Press Windows+ R to open Run prompt,
- Type in Regedit and hit Enter,
- Navigate to this address:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power
- Double click on the CsEnabled option and change the Value data to O.
Conclusion
That’s all. We have listed all possible fixes for computer won’t wake up from sleep windows 10 issue in this article. If none of the methods above have resolved the issue for you, we recommend you use PC Repair Tool. Here is its direct download link.
This tool will scan the system to replace the corrupt and missing files that may be causing the issue of which you get the automatic fix. In most of the cases, where the issue is with the system corruption, this method works. This tool also optimizes your system for maximum performance.
