How to Fix 0x87e00196 Xbox Error Code [Steps]

What is ‘0x87e00196 Xbox Error – Xbox Game Pass game error’ in Windows 10/11?

In this article, we are going to discuss on How to fix 0x87e00196 Xbox Error Code in Windows 10/11. You will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.

‘0x87e00196 Xbox Error Code’:

It is common Windows Problem considered as Xbox Game Pass’s game issue. This error is usually appeared when you try to install, run or update a Xbox Game Pass’ game in your Windows 10/11 computer. This error prevents you from installing/updating or running Xbox Game Pass’ game in your Windows computer for some reasons. One possible reason behind the issue is the issue with Xbox Game Pass server or Xbox server itself. If you investigate there is some issue with Xbox server, then you will need to wait until the server issue is resolved. Let’s take a look at error message.

“Something unexpected happened.

Reporting this error will help us understand it better. You can wait a bit and try again or restart your device. That may help.

Error code: 0x87e00196”

This issue indicates there is some issue with your gaming services in Windows 10/11 computer. The possible reasons behind the issue can be the outdated/corrupted gaming services app, incorrect or bad configured gaming services in Windows computer, and other issues. If you are facing the same issue and searching for ways to fix the issue on the web, then you are in right-place for the solution. Let’s starts the discussion.

How to fix0x87e00196 Xbox Error Code in Windows 10/11?

Method 1: Fix 0x87e00196 Xbox Error with ‘PC Repair Tool’

‘PC Repair Tool’ is quick & easy ways to find and fix BSOD errors, DLL errors, EXE errors, problems with programs/applications, malware or viruses infections in computer, system files or registry issues, and other system issues with just few clicks. You can get this tool through button/link below.

Method 2: Check Xbox Gaming server status

This issue can be occurred due to some issue with Xbox gaming server/services itself. You should make sure all Xbox gaming server/services are up and running properly if you don’t want to face this type of error. You can visit ‘https://support.xbox.com/en-US/xbox-live-status’ page in your browser to check Live Status of all Xbox services. You can see the report about the outage under Games & gaming section that is reported by other users in order to check the status of the services. If you investigate the server is down temporarily or there is some issue with server itself, you will need to wait until the server issue is resolved.

Method 3: Start gaming services

One possible way to fix the issue is to start gaming services in your computer.

Step 1: Press ‘CTRL + SHIFT + ESC’ keys on keyboard to open ‘Task Manager’ app

Step 2: Click ‘Services’ tab and find ‘GamingServices.exe’. Right-click on it and select ‘Start’ to start the service. Repeat the same steps for ‘GamingServicesNet.exe’ and once done, retry launching or installing/updated Xbox Game Pass’s game in computer and check if the error is resolved.

Method 4: Update Gaming Services app

Another way to fix the issue is to update Gaming Services app to latest version in your device.

Step 1: Open ‘Microsoft Store’ app in your Windows PC via Windows Search Box and go to ‘Library’

Step 2: Click ‘Get Updates’ button and scroll down to Gaming Services app, and click ‘Install Update’ button if the update is available, and once updated, check if the issue is resolved.

Method 5: Change App permissions for Gaming services

You can apply changes in App permissions for Gaming Services to fix.

Step 1: Open ‘Settings’ app in Windows PC via Windows Search Box and go to ‘Apps > Apps & Features’

Step 2: Find and select ‘Gaming Services’ from list of apps, and click ‘Three-Dots’ icon and select ‘Advanced Options’, select ‘Always’ in ‘Background app permissions’ dropdown, and save the changes. Once done, check if it works for you.

Method 6: Repair/reset Gaming Services

Another way to fix the issue is to reset and repair Gaming Services app in computer.

Step 1: Open ‘Settings’ app in Windows PC via Windows Search Box and go to ‘Apps > Apps & Features’

Step 2: Find and select ‘Gaming Services’ app, click ‘Advanced Options’ and click ‘Reset’ and confirm resetting, and after that, click ‘Repair’ and confirm repairing. Once done, retry installing/updating or launching Xbox Game Pass’s game in computer and check if the issue is resolved.

Method 7: Reinstall Gaming Services Package

If the issue is still persist, you can try to fix the issue by reinstalling Gaming Service package in computer.

Step 1: Right-click on ‘Start’ menu and select ‘Windows Powershell (Admin)’

Step 2: Type the following command and hit ‘Enter’ key to execute to uninstall gaming services app.

Get-AppxPackage *gamingservices* -allusers | remove-appxpackage –allusers

Step 3: Once executed, run the following command

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Step 4: Once executed, this will take you to Gaming Services app page in Microsoft Store and click ‘Install’ button and confirm it. Once installed, check if the issue is resolved.

Conclusion

I hope this post helped you on How to fix 0x87e00196 Xbox Error Code in Windows 10/11 with easy ways. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.