How to fix Microsoft word sorry something went wrong and word was unable to start. (24)

Do we need to say anything about Microsoft Word? Microsoft Word is one of the essential components of Microsoft Office. This Word Processor software is used to create professional quality documents, letters, resumes. Besides, it allows the users to edit or modify your new or existing document.

There’s no doubt that this app is quite resourceful but occasionally users may face situations when they fails to launch the app normally. Here in this article we are going to discuss about the same issue. Countless users have reported “Microsoft word sorry something went wrong and word was unable to start. (24)” while trying to open Word.

 It’s pertinent to mention this error connotes that the app files have been corrupted and as a result the user is unable to open the normally start the app. When the error surface it halts the users to access the app which is obviously irritating.

And if we talk about the factors that manifest the error, it may include confliction with other software, lack of permissions, outdated Word app. Additionally, you are most likely to face this situation if the update installation process was interrupted due to any reason. But luckily, the error is manageable and can be easily resolved. We have shortlisted some of the tried and tested methods to deal with the error.

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Try these Methods to bypass Microsoft word sorry something went wrong and Word was unable to Start. (24)

Method 1: Restart your PC

In the first method, we suggest you to restart your PC. Restarting your PC will remove glitch from your system. So try this method before proceeding with the complex methods.

Method 2: Run Windows Store Apps Troubleshooter

Windows provide so many utility tools and Windows Store apps troubleshooter is one of them. It helps in resolving the issues with apps downloaded from the Window Store, including MS Word if it was installed using Windows Store. To do so follow the below mention guidelines:

Step 1: In Windows Search, type in Troubleshoot and press Enter key > click Additional Troubleshooters/ Other troubleshooters

Step 2: Now scroll to find Windows Store Apps and select it

Step 3: After that click Run the troubleshooter/ Run

Step 4: Finally wait till the process is finished and apply the fixes, then try updating again.

Method 3: Start Word in Safe Mode

When you start Word in Safe Mode it allows the users to run without any add-ons or extensions, so try this method using the following steps:

Step 1: Use Windows + R keys to open Run dialog box > type in winword.exe /safe and press Enter key

Step 2: Once done then see if the issue resolved or not.

Method 4: Update MS Word

You are likely to face the error, if you are using outdated version of Word. Outdated app is a major reason to face troubles while launching it.

Here’s how:

Step 1: Firstly open Word > Click on the File tab in the top left corner

Step 2: Select Account from the menu> Under the Product Information section, click on Update Options

Step 3: Choose Update Now to check for and install any available updates> Restart the Office application once the update is complete

Method 5: Repair MS Office Installation

Several users have claimed that repairing Microsoft Office installation resolved their issue, so you can try this fix. Here’s how:

Step 1: In Windows Search type in Control Panel and press Enter > Select Programs> Programs and Features

Step 2: Select Microsoft Office and click on Change

Step 3: Now choose the option for Online Repair and click Repair > finally follow the prompts to finish the process

Method 6: Use Microsoft Support and Recovery Assistant

You can also use Microsoft Support and Recovery Assistant. It will assist you in diagnosing and fixing the error. To proceed follow the below mention guidelines:

Step 1: Open your browser and navigate to the official Microsoft Support Website > scroll down and click Download under Uninstall and reinstall Office.

Step 2: Once downloaded, double-click SetupProd_OffScrub.exe to launch it> when prompted, click Install

Step 3: Once installed, launch Microsoft Support and Recovery Assistant > select Office & Office Apps and click Next

Step 4: Now choose the issue that applies to you and continue with the prompts

Method 7: Create a New User Account

In this method we suggest you to create New User Account, to do so follow the below mention guidelines:

Step 1: First of all open Window Settings > Navigate to Accounts then Family/Family & Other Users

Step 2: Under Other Users, click Add account/Add someone else to this PC.

Step 3: Now follow the prompts to create a new user account. If you don’t have Microsoft account details, you can choose I don’t have this person’s sign-in information followed by Add a user without a Microsoft account.

Step 4: After that assign a username and password for the new account and complete the setup> Then go back to the Accounts section. Under Family/Family & Other Users, select the newly created account and click Change account type

Step 5: Under Account type, choose Administrator and click OK

Method 8: Reinstall Office

If none of the above mentioned methods works for you we suggest you to reinstall Office, to do so follow the below mention guidelines:

Step 1: Firstly right-click on Start and choose Apps and Features/Installed apps > scroll down to find the MS Office installation.

Step 2: Click Uninstall and confirm with Uninstall

Step 3: Follow the on-screen instructions to delete the app completely>Open the File Explorer using Win + E keys

Step 4: After that go to the following location and delete its contents:

C:\Program Files\Microsoft Office

Step 5: Next, type regedit in Windows search and press Enter

Step 6: Then navigate to the following locations in the Registry Editor and delete these items:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\AppVISV

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun

Computer\HKEY_CURRENT_USER\Software\Microsoft\Office

Step 7: Finally Reboot your PC and then reinstall Microsoft Office

Go for an Automatic Solution

If you don’t have enough time to try the above listed methods one by one to resolve the error, in such case we suggest you to use an automatic PC Repair Tool to fix the error. This professional tool is capable for resolving the error originated due to system corruption. Besides it will enhance your PC performance and make it more efficient.

⇑Get PC Repair Tool from Here⇓

Final Thoughts

That’s all about Microsoft word sorry something went wrong and word was unable to start. (24). We hope you liked the blog and managed to get past the situation. Apart from the manual methods, we have mentioned an automatic PC Repair Tool. This tool has the potential to deal with the error without any hassle.