Hello dear! I am dealing with an issue where I can’t successfully log into my Windows 10 system using PIN or fingerprint. All the time, I receive an error code 0x80280013. I could not understand what does this error mean to? Please, help me to resolve the issue.
Recently, some users have reportedly being receiving issues with Windows Hello. People say that they receive 0x80280013 login error. In some cases, the error appears constantly which is very annoying. They also reported that they were requested to change their PIN or fingerprint.
While this is not clear the possible factors that cause this error on Windows, you will find below six possible fixes that may help you in resolving the issue. The manual troubleshooting steps can be lengthy and so we recommend you use PC repair tool.
In most cases, it can fix any system errors, corrupted files, BSODs and registry issues. Below is its direct downloading link for you. Otherwise, you can follow the step-by-step instructions provided below to fix the login error on Windows.
Possible fixes for 0x80280013 login error
Fix 1: Reset PIN
- Open File Explorer and tick the box on View tab to Show Hidden Files,
- Now, browse to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc,
- There, find and delete or rename Ngc.old folder to reset the PIN,
- Once done, go to the Windows Settings, select Accounts> Sign-in Options to add a PIN normally.
Fix 2: Reset Windows Hello Biometrics
- Open Windows Services and select Windows Biometric Service,
- Go to the Stop the service and from there create a new folder named WinBIoBackup,
- Next, open Windows Explorer and go to the C:\Windows\System32\WinBioDatabase,
- Copy-paste the dat file into the folder you created,
- Delete the original files inWinBioDatabase folder,
- Now, go to the Services, select Windows Biometric Services and then select Restart the service,
- Open Account Settings> Sign-in Options and go through the on-screen registration process to re-register your biometrics.
Fix 3: Turn off Fast Startup
- Open Control Panel and click on Power Options,
- Select Choose what the power buttons do,
- Click on Change Settings that are currently unavailable,
- Un-check the option that says Turn on fast startup (recommended),
- Save the changes and see the next if 0x80280013 login error continues.
Fix 4: Perform System Restore
- From the start menu, type restore and click on Create a restore point,
- Click on System Restore,
- Follow the on-screen instructions to select a restore point,
- Select the one before which 0x80280013 login error appeared,
- Go ahead and complete the process.
Fix 5: Update Drivers
- Right-click on Start menu and select Device Manager,
- Expand Network adapters,
- Right-click on your network adapter and select Update driver,
- Select Search automatically for drivers,
- Wait for the updated drivers to be installed within system,
- Restart your PC, once done.
Alternatively, you can use automatic driver updating tool to automatic driver updating process on your Windows.
Fix 6: Repair Install Widows
If 0x80280013 login error persists, you should consider Repair Install Windows. Here are the required steps:
- Download the Windows 10 ISO file from the official Microsoft website,
- Mount this ISO file,
- Then, double-click on the setup.exe file to start the repair and install from the mounted driver,
- Accept the License Terms,
- Windows 10 will then check for the updates and will install the ones available,
- When all is set, click on Install,
- Follow the on-screen instructions to complete the process.
Conclusion
That’s all! We are now rounding off our article on how to fix 0x80280013 login error on Windows 10. Hope so, these fixes are helpful for you in getting rid of the problem. Comment down below in case of any queries, questions and suggestions regarding the post.
