Sandbox is a great tool for diagnosis. However, while using this tool, you might bump into the windows sandbox failed to start error. The error could be associated with certain code. In most cases, users encounter Error code 0x80070015.
In this case, the full error message that the users would receive can be read as:
“Error 0x80070015: Windows Sandbox failed to start—the device is not ready.”
In other instances, the error code could be 0x80070057, 0x800706d9, 0x80070002, 0x80070569, 0x80072746, or 0xc0370106. No matter which particular error code you receive, the solutions below will be helpful in each case:
Possible fixes for windows sandbox failed to start error
Fix 1: Disable and Re-enable Windows Sandbox Tool
Restart Windows Sandbox and see if this provides you the required fix:
- Press Win+ R, type optionalfeatures and hit Enter,
- In the Windows Features program opened, scroll down and uncheck Windows Sandbox option and then click Ok button,
- Restart your device and go to the Windows Features as per the previous steps,
- Check now the Windows Sandbox option and select Restart now in the next pop-up appears.
Fix 2: Run Windows Services required by Sandbox
The error 0x80070015 could be caused due to some essential Windows’ services are not enabled. Check out how you can enable a few Windows services to tackle the issue:
- Press Win+ R, type services.msc and hit Enter,
- In the Services Window, locate Hyper-V Remote Desktop Virtualization Service, right-click on it and then click on Properties,
- Go to the General tab, click on Startup type and select Properties,
- Press Start button, select Apply and hit Ok button,
- Restart your PC once done to save the changes.
You should configure the below some additional settings in the Services Windows so that you would not encounter this issue in future. Follow the below steps:
- Once in the Services Window, right-click on Hyper-V Remote Desktop Virtualization Service and select Properties,
- Go to the Recovery tab, click First failure drop down and select Restart the Service to restart this service automatically in case it runs into any issues,
- Click on the Second failure option and select Restart this option tool,
- Finally, press Apply and hit Ok,
- If the problem persists, apply the same settings to these services as well:
Hyper-V Host Service
Hyper-V Time Synchronization Service
Virtual Disk
Fix 3: Restart Hyper-V and other programs
Many a victim of windows sandbox failed to start error stated that restarting a couple of programs within Windows Features helped them resolve the issue. You should restart those features that the Sandbox tool depends on. You may restart Hyper-V, Virtual Machine Platform, and the Windows Hypervisor Platform features:
- Press Win+ R, type optionalfeatures and hit Enter to open Windows Features program,
- Scroll down and expand Hyper-V option, uncheck the Hyper-V Management Tools and Hyper-V Platform options,
- Hit Ok, close the Windows Feature program and then restart your device to save the changes,
- Apply the same changes for Virtual Machine Platform and Windows Hypervisor Platform options and check the then if this resolves the issue.
Fix 4: Use the built-in Troubleshooting tools
The built-in troubleshooting tools can also help you in tackle the issue. This depends on nature of the issue which troubleshooting tool you would have to use. For example, if the problem is caused by hardware related issues, you should use Hardware and Device troubleshooter.
However, if the error 0x80070015 is caused by system maintenance issues, you should give the System Maintenance tool a try. Here is the complete guide how you can use the both hardware and Devices and System Maintenance troubleshooters to get the required fix:
Here is how the Hardware and Device troubleshooter can help:
- Click on Start menu, and select PC Settings,
- Go to Update and Security> Troubleshoot,
- Now, click on Hardware and Devices troubleshooter and hit Run as Administrator,
- Follow the on-screen instructions to finalize the process.
If you are dealing with system maintenance issue, here is how you should use System Maintenance troubleshooter:
- Press Win+ R, type msdt.exe -id MaintenanceDiagnostic and hit Enter,
- Click on Advanced option in the next window appears and check Apply repairs automatically box,
- Hit Next option and follow the on-screen instructions to complete the process.
Fix 5: Fix Corrupted or Missing System Files
If you still struggle with the issue, perhaps there are some corrupted system files interfering with the Sandbox feature’s functionality. The recommended fix in this case would be to use SFC and DISM scan to repair those corrupted or missing system files:
- Type Command Prompt on the Search menu bar, right-click on the top result and select Run as Administrator,
- In the Command line, type the below commands and hit Enter on each time:
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
- Once the process is complete, restart your device, and then run SFC scan by using sfc/ scannow command in the Command line,
- Close the Command Prompt once done and then restart your PC to save the changes.
Fix 6: Update your Device
Make sure your device is updated as the outdated Windows might be running with various bugs responsible for the issue under discussion:
- Click on the Start menu and pick PC Settings,
- Go to Update & Security and click on Windows Update,
- Now, check for updates on the right-hand side and follow the on-screen instructions to finalize the process.
Fix 7: Restore Windows to its previous state
If the error 0x80070015 still appears, it is a time to restore the PC to its previous state where there was no such issue:
- Type Create a Restore Point in the Search bar and select the matched result,
- Under the System Protection tab, click on System Restore and press Next,
- Select Show more restore points,
- Select your preferred restore point and then click Next option,
- Finally, click on Finish option and wait for the process to complete.
Conclusion
That’s all! We have provided all possible fixes for windows sandbox failed to start. Hope so, these fixes are helpful for you in getting the required fix. if the problem still appears, we recommend you use PC Repair Tool to scan the PC for other possible issues that we until do not touch and get their required fix.
